A Powerful Hotel Booking Engine

protel’s Booking Engine enables hotels to customize the look and feel, tailor it to the exact needs, and create an unforgettable porte-cochère from which guests can be chauffeured through the booking process. From a technical standpoint, protel’s Booking Engine accesses the hotel’s PMS system in real-time to allow for instant online bookings and availability updates.

 

hotel booking engine

Key Booking Engine Features and Functionalities:

Fully In-Sync With Your Hotel Status

  • Realtime updates between the Booking Engine and the PMS
  • Easily accommodates the hotel’s cancellation policy 
  • Eliminates double-booking errors   
  • Quick-book dashboard linked to essential information within the PMS:   
    • Check-in check-out dates
    • Number of guests
    • Number of rooms

Upselling Capabilities

  • Multiple opportunities to upsell guest amenities & ancillaries 
  • Voucher-feature to create vouchers for guests. Eg. For spa treatments, meals and/or drinks  
  • Able to incorporate key upselling techniques such as: 
    • Urgency
    • Relevance 

Prominent Call to Action Button (CTA)

  • The CTA is the whole purpose of the Booking Engine 
  • Direct the customer to click this “buy now” button
  • The CTA button should be 
    • Bold and pronounced 
    • Intuitive 
    • Eye-catching 
  • The CTA button is fully customizable for these purposes

Aesthetics

  • The Booking Engine should match the look and feel of the hotel website 
  • Subsequently, this should represent the hotel’s brand-values
  • Intuitive design
  • Multi-device compatibility 
  • Allows infinite customization to suit the hotel’s needs

Safe and Secure

  • SSL Certificate keeps the internet connection secure by safeguarding any sensitive data that is being sent between two systems
  • 100% PCI Compliance is delivered via the protel tokenizer to additionally safeguard credit card details, in line with the hotel’s PCI strategy

Secure Payment Gateway

  • protel Booking Engine offers safe and secure payment options, via certified, partnered vendors such as: 
    • Concardis
    • SIX Payment Services
    • PAYONE
    • and others

Content Management Tool:

  • Easy-to-use content management tool 
  • Instant image control
  • Essential to meeting and exceeding customer expectations
  • Allows use of High-resolution images
  • SEO optimization via Metadata input
  • Instant booking confirmation messaging
  • Multiple language functionality

protel Customer  Stories

“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”

Alexandru Negrut Front Office Manager Best Western Hotel Sibiu, Romania

ghotel text

“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”

Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany

zeus international

‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’

Heiko Fuhlendorf
Owner
Heikotel, Germany

grecotel logo

“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’

May Cabauatan Director Of Revenue Management Coconut Waikiki Hotel, USA

 Resources

6 Strategies for Improving Hotel Customer Retention

6 Strategies for Improving Hotel Customer Retention

The success of those operating in the hotel hospitality industry depends directly on the services they offer their clients. That is why you cannot afford to overlook this fact as a hotel owner. You also need to note that guest expectations are quite high, and for that...

read more
protel and Hotel Les Terrasses

protel and Hotel Les Terrasses

Client Hotel Les Terrasses d’Eze Nestled in the Côte d'Azur hilltops, the 4-star Les Terrasses d'Eze Hotel is located between Nice and Monaco. With 87 rooms, spa and leisure facilities and a bar and restaurants, the hotel offers a unique panorama of the Mediterranean...

read more

FAQ

Why should you choose protel as your PMS provider?

protel’s PMS provides a foundation upon which an endless technology stack can be added. 1000’s of integrations and endless possibilities. protel is the last PMS your hotel will ever need. 

Do you want to request a PMS demo?

protel

For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

PCI-DSS official seal
protel NORTH AMERICAN HQ

100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361
USA

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund
Germany

Great news

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You can unsubscribe at any time using the link in the email footer.

Privacy Agreement

protel Relationship

Great! Check your mail in 2 mins...

Newsletter abonnieren

Tragen Sie sich in unsere Mailingliste ein, um die neuesten Nachrichten und Updates von unserem Team zu erhalten.

Sie können den Newsletter jederzeit über den Link in der Fußzeile wieder abbestellen.

Datenschutzvereinbarung

Beziehung zum protel

Great! Check your mail in 2 mins...