protel’s (PMS) hotel property management system is the one-stop-shop for everything you need to run your single or multi-property business successfully.

Delivering on the daily trust of over 14,000 customers worldwide, protel PMS is one of the best hotel solutions providers in the hospitality industry.

protel Marketplace

Calling Hotel Owners!

The protel SERVICES MARKETPLACE offers ready-to-deploy technologies, instantly – just like an App-Store does, and just like an App-Store, it is seamlessly integrated into the protel technology stack.

Calling All Developers!

You’re working on the next killer app for hotels?
Integrate your application with the protel hospitality ecosystem and instantly connect to over 14,000 protel hotels.

protel Hotel Customer Stories

“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”

Alexandru Negrut
Front Office Manager Best Western Hotel Sibiu, Romania

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“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”

Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany

zeus international

‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’

Heiko Fuhlendorf
Heikotel, Germany

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“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’

May Cabauatan
Director Of Revenue Management
Coconut Waikiki Hotel, USA

protel & AWS Partnership

protel PMS is hosted by the #1 cloud service provider in the world, Amazon AWS, as standard. Reliable, scalable, and secure. Due to the native cloud design & architecture, protel can provide regular background upgrades every two weeks. Without any operational interruption, the latest features are delivered instantly, to all customers.

The AWS partnership allows protel and Amazon to test concepts and prototypes thoroughly, ensuring the combined hotel technology product is as good as it can get. This working partnership develops solutions in such a way that they perfectly fit the specific needs of hotel customers and technology partners worldwide.

Drive innovation with the modern PMS Platform built on protel.I/O

In today’s competitive world, your hotel has one critical choice: constantly innovate or lose customers. The Property Management System (PMS) from protel is a set of solutions integrated into the protel.I/O platform. The platform allows you to combine the data from all your hotel applications from diverse vendors reliably, quickly, and centralized so that your employees can access all the information they need with just a few clicks.

protel Hospitality News

Are you using the free protel PMS Apps yet?

Are you using the free protel PMS Apps yet?

Today, we would like to offer all our Mobile PMS Apps - which were chargeable before - now free of charge! The hospitality industry has been struck a massive blow by CORONA, as have many other businesses around the world. Many business owners are currently feeling the...

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COVID-19 is hitting the beating heart of every hotel

COVID-19 is hitting the beating heart of every hotel

“Hospitality is said to be one of the oldest businesses on Earth. It is also the largest. Our own 25+ years of guiding the strategy behind protel #hoteltechnology pale to insignificance in the face of the biggest shake-up this industry has seen. COVID-19 is hitting...

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For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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1175 Peachtree St. NE
Atlanta, GA 30361

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund

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