Solutions
Hotel PMS
protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments. Billing and invoicing functions to help keep track of every transaction. That, and much more – either in the Cloud or the On-Premise version.
Features:
360° Conference and Event Management
Detailed planning is the basis for event perfection, and with protel MICE, hotels have all-round coverage of every single aspect. From the first call the customer makes, through the booking process, through every detail that is hashed out on the day, to when the last cent is paid into the hotel’s account.
Features:
- Overview Dashboard
- Allotments
- Event Scheduling
- Event Planning
- Event Controlling
A Powerful Commission-Free Booking Engine
protel’s Booking Engine enables hotels to customize the look and feel of their booking engine to their exact needs, creating an unforgettable guest-experience well before the guest has even arrived.
Features:
- In synch with the PMS
- Upselling Capabilities
- Prominent CTA Buttons
- Safe and Secure
Mobile App for Guests & Staff
protel Voyager is an award-winning app that offers hotels & hotel groups an easy way to publish their own branded app, directly powered by the protel PMS.
Features:
- Delivers Superior Guest Communication
- Digital Concierge
- Check-in/check-out
- Open API-Access for full customization
- Upselling – Increase Revenue
protel Integrations
1,000+ productivity-boosting integrations!
This is where the hotel technology market meets and trades. Buyers and developers are equally at home. Newest hotel-friendly Apps meet tech-friendly hotels.
Offering ready-to-deploy technologies, instantly – just like any online App-Store. And, just like a real App-Store, the Marketplace is seamlessly integrated into the protel technology stack, allowing fast integration at the click of a mouse.
Customer Stories
“Since we started working with protel, we have been delighted with both the service and the product.”
‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’
“protel was able to perform the switch during the day, just like that. Fast, easy and efficient.”
protel & Google: Drive online bookings to your hotel
Why continue to allow the OTAs to dominate online search results, continually driving hotel traffic from Google directly to their expensive booking channels?
For hotels wishing to end this behavior, protel’s fully integrated solution for advertizing hotel availability directly on Google is the answer! The new partnership between protel and Google Hotel Ads provides integration that is simple, smart, and risk-free. The “pay per stay” pricing model means only paying commission on bookings that actually stay, and only after the guest has paid up!
protel & AWS Partnership
The AWS partnership allows protel and Amazon to test concepts and prototypes thoroughly, ensuring the combined hotel technology product is as good as it can get. This working partnership develops solutions that perfectly fit the specific needs of hotel customers and technology partners worldwide.
#1 Global Hospitality Support
Global support is packed into every product protel rolls out. Industry expertise, product knowledge, and technical excellence are combined with an open ear and useful advice in the local language. Hotels running on protel are never left in the dark.
Blog
5 Top Questions Hoteliers should be asking about AI-Powered Digital Voice Assistants.
“As more and more artificial intelligence is entering into the world, more and more emotional intelligence must enter into leadership.” - Amit Ray,...
The 12 Types of Guests and Top Tips on how to Meet and Exceed their Expectations
“By using so-called marketing personas, hoteliers can be more strategic in catering to each specific audience, internalize the guest that they are...
Beginner’s Guide to Hotel Revenue Management
Whether your hotel is highly successful or struggling to get by, if you aren't using revenue management techniques, you are leaving money on the...
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