protel’s (PMS) hotel property management system is the one-stop-shop for everything you need to run your single or multi-property business successfully.

Delivering on the daily trust of over 14,000 customers worldwide, protel PMS is one of the best hotel solutions providers in the hospitality industry.

protel Marketplace

Calling Hotel Owners!

The protel MARKETPLACE offers ready-to-deploy technologies, instantly – just like an App-Store does, and just like an App-Store, it is seamlessly integrated into the protel technology stack.

Calling All Developers!

You’re working on the next killer app for hotels?
Integrate your application with the protel hospitality ecosystem and instantly connect to over 14,000 protel hotels.

protel Hotel Customer Stories

“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”

Alexandru Negrut
Front Office Manager Best Western Hotel Sibiu, Romania

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“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”

Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany

zeus international

‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’

Heiko Fuhlendorf
Heikotel, Germany

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“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’

May Cabauatan
Director Of Revenue Management
Coconut Waikiki Hotel, USA

protel & AWS Partnership

protel PMS is hosted by the #1 cloud service provider in the world, Amazon AWS, as standard. Reliable, scalable, and secure. Due to the native cloud design & architecture, protel can provide regular background upgrades every two weeks. Without any operational interruption, the latest features are delivered instantly, to all customers.

The AWS partnership allows protel and Amazon to test concepts and prototypes thoroughly, ensuring the combined hotel technology product is as good as it can get. This working partnership develops solutions in such a way that they perfectly fit the specific needs of hotel customers and technology partners worldwide.

protel & Google: Drive online bookings to your hotel

Do online searches to book your hotel via Google go direct to the OTA’s?
Are you also fed up with their high commissions and the incomplete guest information you get?

We have an answer you will love: protel’s fully integrated solution for advertising your hotel on Google! It’s simple, smart, and risk-free: Only pay commission on bookings who stay and only after the guest has paid you.

protel Hospitality News

Are you using the free protel PMS Apps yet?

Are you using the free protel PMS Apps yet?

Today, we would like to offer all our Mobile PMS Apps - which were chargeable before - now free of charge! The hospitality industry has been struck a massive blow by CORONA, as have many other businesses around the world. Many business owners are currently feeling the...

read more


For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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1175 Peachtree St. NE
Atlanta, GA 30361

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund

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