protel Air Pricing

Essential

The basics every hotel needs

Plus

The most popular option

Enterprise

The advanced option

Custom

Custom-build your own solution

Features

Essential

Enterprise

Property Management System

Profile Management
Profiles for guest, company, travel agent and source types. Beyond address and contact information, profiles store preferences, notes, attachments, preferred room, IATA or Corp ID numbers, full visibility on profile history and future activities – and much more. Production reporting and match & merge tools are available.
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Reservation Management
Manage reservations with sophisticated availability and rates search, including shopping basket functionality. All features you need; add on packages, notes, traces, room assignment incl. scheduled room moves, multiple rates on single reservations and much more.
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Groups & Allotments
Create simple groups in a few clicks, or manage large blocks of rooms via Allotment functionality. For complex group handling make use of cut off days/date, room grid for inventory overview, custom status flow and of course – rooming list import with option to map columns from any excel list.
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Front Desk Operations
Room Assignment, Room Plan, Room Type Plan, Check-In workflows, Telephone Operator and Concierge access, the Shop for quick article sales and much more.
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Housekeeping Management
Dashboard with all important Housekeeping KPIs. Easily change status of rooms, add Out of Service/Order status and create tasks for the Maintenance team. Create automatic task sheets for attendants (in their own language!) based on credits or points, allocated by section or floor. All available via mobile.
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Cashiering & Invoicing
Check-out and email/print invoice, or check-out to Open Folio. Post full or partial payments, split or transfer charges, unlimited number of invoice windows. Manage foreign currency, passerby transactions and article sales via the Shop. Invoice in multiple languages, ability to show reference currency. Cashier management incl. closure and transaction tracking.
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Accounts Receivable
Assign AR numbers to profiles with credit limits, check out to City Ledger to transfer amount to the account in the A/R ledger where the invoices will age according to set aging cycle. Apply payments and generate statements that can be sent via email.
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PCI Credit Card Tokenization
Keep PMS out of PCI scope by removing all credit card details – by use of protel’s own tokenizer and external vault, all credit card details are safely stored and only accessible with appropriate user permissions. All integrations sending credit card details are intercepted and tokenized before hitting the PMS.
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Privacy and Legal Compliance
protel Air is legally compliant in all countries where it is available. Our teams will implement the necessary integrations, settings or reports.
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Customer Email Automation
Setup your own rules to ensure your communication with the guest is sent at the right time and with the right information. Create your own content rich templates, or make your message short and simple. Communicate via email or SMS text messages (additional fees apply for SMS text messages)
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Voice Integration
Talk to your PMS with voice integration – dictate the notes that you want to add or search for a specific guest. If you speak to Alexa or Siri, then why not to protel Air?
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Digital Registration Card

Present the guest with a digital registration card at check-in. It will not only store the signed copy, but also update the PMS profile with any modifications the guests makes on screen.

Note: tablet device is not included in the price.

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Passport Scanner
Scan the guest ID or passport at check-in. It will not only store a digital copy, but also update the PMS profile with the data from the scan. Note: The webcam is not included in the price.
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24/7 Support
Our support is not an answering machine, its a person! Someone is always on duty to answer your call. 24/7 – 365 days a year.
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Integrations

protel Marketplace
Connect your hotel to our marketplace to enable the possibility of activating integrations with a few clicks – some of them are even for free!
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Booking Engine Module

An out-of-the-box booking engine, directly connected to your PMS.

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Booking Engine APIs
Use our APIs to create your own booking engine and guest journey.
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Google Hotel Ads Integration

Google Hotel Ads is an advertising platform that displays hotel prices and availabilities from multiple sources, which gives travelers a choice to compare and to choose the best offer. Check it here: protel Marketplace

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Channel Manager Integration

Connect to the Channel Manager that best handles your distribution needs – check available vendors here: protel Marketplace

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Payment Gateway Integration

With an active integration to a payment gateway vendor, authorization and payment can be handled from within PMS – check available vendors here: protel Marketplace

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Number of Integrations

Pick the integrations that matter most to you – check available vendors here: protel Marketplace

3
5
Unlimited

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Multi-Property 

Multi-Property Configuration

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Multi-Property Shared Profiles

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Multi-Property Cross Selling

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Event Management (MICE)

Function Room Bookings

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Event Plan

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Meeting Attendee Management

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Function Sheet

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protel

For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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protel NORTH AMERICAN HQ

100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361
USA

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund
Germany

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