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protel Voyager

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Overview

protel Voyager is a mobile travel application for guests. It allows hotels to deliver a personalized service that is contextually relevant throughout their guests' hotel experience.

protel Voyager is an award winning app that offers hotels or hotel groups an easy way to publish their own branded app.

With protel Voyager you can take guest's engagement to the next level while welcoming millennials via their communication method of choice - invite them to interact with you via their smart device before, during and after their stay.

With protel Voyager you decide the level of functionality that you want to offer your guests. Is it only going to be your "mobile concierge" offering information about your hotel and the surrounding neighbourhood, or do you also want to offer mobile check-in to your guests?

What features does it offer the guest?

  • View and edit guest profile information
  • Add preferences and special requests
  • Extend stay or upgrade room type
  • View hotel information and photos
  • Contact the hotel via email contact form and protel Messenger
  • View custom HTML content prepared by the hotel
  • Select specific room in advance
  • Perform pre-check-in with digital registration card and secure credit card entry
  • Display a QR code that can be scanned by other protel apps to speed up on-site check-in
  • Use their phone as a mobile room key
  • View invoices
  • Perform check-out with optional payment for unbalanced invoices
  • Receive invoices by email at check-out
  • Order room service
  • Enjoy the fully customizable design and translations prepared by the hotel

protel's Messenger functionality works perfectly with protel Voyager and allows messages to be sent to the guest based on custom rules, e.g. the day before arrival, an hour after check-in, etc., providing them with any information they will need for their stay at your hotel.

× HotelTechScore and ratings are provided by HotelTechReport.

HotelTechScore is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

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