For the past few weeks, the COVID-19 pandemic has people quarantined in their homes to avoid contracting and spreading illness. Though this has been a stressful time for the citizens of the world, the end is in sight, with cases expected to taper off this summer. No one likes to be cooped up for long, so once the spread of COVID-19 slows, there’s no doubt that people will want to escape from their homes and get back to enjoying life. Hotels can expect to see a major increase in bookings during this period, so now’s a great time to get your hotel operations ready!


COVID-19 And The Hospitality Industry

Since the spread of COVID-19 started accelerating earlier this year, the hospitality industry has seen a serious impact on both revenue and employment rates. The virus has all but shut down many hotels throughout the world, and many people are worried about what this might mean for the industry. While the number of COVID-19 cases is expected to increase throughout the world over the next few weeks, there is much optimism among experts that the hotel industry will recover within a year.

Many areas of the world have imposed some sort of quarantine on their residents. But because the coronavirus is so contagious, this isolation is for the best in order to stop the spread of the virus. More than 700,000 people in China have been on lockdown, largely confined to their homes, and required to wear surgical masks when going out. However, these measures have slowed the virus and likely saved countless lives. While the United States is currently in the middle of what may be the worst of the pandemic, many steps are being taken to save lives.

While drastic measures are necessary to keep populations safe, it hasn’t been an enjoyable time. Vacations have been canceled, events with large attendance have been postponed, and people have rescheduled their travel plans for a time when there’s no longer a risk of getting sick. Once fewer people are getting sick and the quarantines are lifted, people will want to get out and about, take trips, reschedule their vacations, and try to forget about the stress of the pandemic.

So while it may seem like hotel hospitality industry is currently in trouble, it’s likely there will be a boom in bookings and a rush of travelers when the coronavirus has passed. While hotel managers have a lull in business, now is a great time to prepare for the upcoming boom.


Be Prepared For What Comes Next! 

With an influx of bookings on the forefront, there are a few steps you can take to make sure you’re ready. When guests start booking rooms again, you want to make sure you are as visible online as possible. If you aren’t currently using a hotel booking engine for your property, it’s a great first step to take. A hotel booking engine will allow your hotel to take reservations directly online and on third party websites. It will increase your amount of bookings overall, as people want a quick and easy way to make reservations. In addition, if you have a booking engine plugged into your website, you won’t have to pay the high commission fees associated with some sites like booking.com and Airbnb.

In general, it’s a great idea to invest in a hotel PMS (property management system) in order to stay on top of all your bookings. A PMS is an easy way to manage your entire property from one place and deliver a great customer experience every time. You can keep track of reservations, manage check-in and check-out, and process billing easily while managing your onsite services and employees from anywhere you have an internet connection. But one of the best features that hotel managers may want to use in the coming weeks is the ability to adjust the price of rooms based on demand.

This means when you have unfilled rooms, you can offer them to guests at discounted prices. Your PMS system can help you keep track of customer data and trends to help you make predictions about when the most popular booking times are. Of course, a PMS can’t predict a pandemic, but it can still be useful when looking at how to distribute your resources and what you can do to effectively manage the operations of your hotel.


How A Hotel PMS System Can Help You Stay Ahead Of The Game

As the hotel industry gears up for a strong recovery, make sure you’re ahead of the curve. A hotel PMS System can help you increase the efficiency of your staff, improve your customer experience and retention rate, and increase your revenue. When it’s easy to manage all aspects of your property in one place, it will save you time and money in the long run. Your staff will stay connected, and you can delegate and keep track of tasks more easily. And you can make managing reservations, checking in, and customer loyalty a breeze for your guests. If a customer changes or cancels their reservations, your PMS software will keep you on top of the changes, and you can keep track of customer preferences.

Increasing the efficiency of your staff means your profits will get a boost, and the ability to change your room rates quickly and easily as demand changes puts you at a distinct advantage over your competition. Right now, it’s important to take advantage of an opportunity to make your hotel more efficient and profitable.

While the final path of the coronavirus is yet to be seen, it’s undeniable that the hospitality industry has taken a hit. But it’s also undeniable that recovery is not just likely, but inevitable. People are tired of being stuck in their homes and unable to get out and enjoy themselves, and as soon as they’re free to, they will want to get out and travel. Make sure your property is ready for this upcoming boom!

 

FAQ

What impact does COVID-19 pandemic have on Hotel Business?

Since the spread of COVID-19 started accelerating earlier this year, the hospitality industry has seen a serious impact on both revenue and employment rates. The virus has all but shut down many hotels throughout the world, and many people are worried about what this might mean for the industry. While the number of COVID-19 cases is expected to increase throughout the world over the next few weeks, there is much optimism among experts that the hotel industry will recover within a year. Find out How Hotel PMS System can help you be prepared for the times after COVID-19.

How to be prepared for what’s coming next?

With an influx of bookings on the forefront, there are a few steps you can take to make sure you’re ready. When guests start booking rooms again, you want to make sure you are as visible online as possible. If you aren’t currently using a hotel booking engine for your property, it’s a great first step to take. A hotel booking engine will allow your hotel to take reservations directly online and on third party websites. It will increase your amount of bookings overall, as people want a quick and easy way to make reservations.

What is Hotel PMS?

A property management system (PMS) is a set of software solutions that give hotel managers the ability to enhance their operating efficiency and deliver the best possible experiences for their guests. At its core, a ​property management system​ handles booking, check-in/check-out, room rates, billing, and performance analytics.

How protel PMS can help?

protel’s (PMS) hotel property management system is the one-stop-shop for everything you need to run your single or multi-property business successfully. Click here and request a free product tour.

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