Cloud-Based Hotel PMS
protel’s cloud-based PMS helps hotels boost guest-experience. Less time on the keyboard equals more time for the guest. Simple! Seamless communication between departments? Check. Billing and invoicing functions to help keep track of every transaction? That, and much more!
Voice-recognition
Digital signature
Passport/ID scan
Identity Access Management
One-click install widgets
Key Cloud PMS Features and Functionalities
Hotel Reservations
- Easy interface and booking process
- Effortless payment procedure
- Information organised logically
- Toggle between Checked in, No show, Mobile Check-In and loads of others with a single click
- Advanced search feature with voice to text
Front Desk
- Check guests in
- Lookup a profile
- Make a reservation
- Change a guest’s room
- Check a guest out
Hotel Billing and Invoicing
- One-click access to post charges, print invoices and make payments
- Currency exchange and exchange-rate features
- Invoice generation and history
- Quick post function for guests, non-stay guests or passer by’s
- Accounts receivable for incoming payments
Hotel Housekeeping
- Dashboard with vital information
- Drag-and-drop functionality
- Colour coded – for ease of reference
- Attendant sheets – to quickly draw up work rosters
- Lost and found
Hotel Reporting and Analytics
- More than 60 different reports
- Fully customizable
- Speciality reporting for MICE
- Easy to read and analyze
Hotel Maintenance
- Comprehensive maintenance schedule
- Prioritization tool
- Actual vs estimated cost analysis
- Ticketing system
- Job time tracker
protel Marketplace:
- Revenue analytics
- Customer relationship analytics
- Business information integrations
- Channel management systems
- PBX with analytics features
- Point of sale systems
- and over 1,000 other useful integrations
ID and Passport Scanner
Effortlessly scans multiple passports and ID’s
Contactless technology for improved hygiene
Eliminates transcribing errors
Improved safety: The identity document never leaves the guest’s hands
Eliminates the need for copies and storage
Google Hotel Ads and protel working together to increase hotel revenue
How often have you heard the phrase “Google it”? Most likely every day. Google has ten million travel sector targeted searches per month, that’s over three hundred thousand per day and protel wants your hotel to be able to take advantage of this in order to help you to grow your business.
But what is it? Simply put, protel, as an authorised integrations partner and PMS provider, supplies Google Hotel Ads with your availability, rates and any other information you wish to include. Your hotel then goes up on Google’s website and then you can sit back and watch the reservations come in.
Another piece of fantastic news is that you do not pay for no shows or cancellations, there is just a once-off nominal fee paid 30 days after the booking, so no upfront payments. If you would like to know more have a look at protel’s Google Ads page.
Did you know?
90%
of travelers begin their
hotel search on Google
protel Customer Stories
“Since we started working with protel we have been delighted with both the service and the product.”
‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’
Resources
What is an API and How Do They Work in the Hotel Industry?
(This article was originally published on Hotel Tech Report). Really, another acronym? You might feel as if your mind is already boggled by all the hotel industry terminology that you’re expected to know, but we have some good news about APIs. You likely already use...
6 Strategies for Improving Hotel Customer Retention
The success of those operating in the hotel hospitality industry depends directly on the services they offer their clients. That is why you cannot afford to overlook this fact as a hotel owner. You also need to note that guest expectations are quite high, and for that...
Estrel Berlin – Germany’s largest hotel becomes part of the #protelfamily
What’s the first thing that comes to your mind thinking about the number 25? Pretty sure you thought about the 25th wedding anniversary first, right? Or maybe, since for us (Europeans) it’s still in the cold season of the year, your brain reminded you of all the...
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FAQ
What are the key features of Cloud-Based PMS?
The key features are reservations, front desk, maintenance, housekeeping, billing, reporting and analytics. Find out more about Cloud PMS.
What are the key benefits of moving from On-Prem to Cloud-Based PMS?
The key benefits are that there is less downtime for upgrades and maintenance. It is able to integrate with other hospitality technology products and it greatly reduces the costs for hardware and IT staff. It is also available across multiple devices. Find out more about Cloud PMS vs On-Prem.
Why should you choose protel as your PMS provider?
protel’s PMS provides a foundation upon which an endless technology stack can be added. 1000’s of integrations and endless possibilities. protel is the last PMS your hotel will ever need.
Do you want to request a PMS demo?
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protel
our vision has always been to provide the technology ecosystem for the global hotel industry.
Take advantage of our pioneering expertise!
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protel NORTH AMERICAN HQ
100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361
USA
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Europaplatz 8
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