Cloud-Based Hotel PMS

protel’s cloud-based PMS helps hotels boost guest-experience. Less time on the keyboard equals more time for the guest. Simple! Seamless communication between departments? Check. Billing and invoicing functions to help keep track of every transaction? That, and much more!



Digital signature

Passport/ID scan

Identity Access Management

One-click install widgets

 Key Cloud PMS Features and Functionalities

Hotel Reservations

  • Easy interface and booking process
  • Effortless payment procedure 
  • Information organised logically 
  • Toggle between Checked in, No show, Mobile Check-In and loads of others with a single click 
  • Advanced search feature with voice to text

protel hotel Maintenance
protelAir dashboard

Front Desk  

  • Check guests in 
  • Lookup a profile
  • Make a reservation 
  • Change a guest’s room 
  • Check a guest out

Hotel Billing and Invoicing

  • One-click access to post charges, print invoices and make payments
  • Currency exchange and exchange-rate features 
  • Invoice generation and history 
  • Quick post function for guests, non-stay guests or passer by’s
  • Accounts receivable for incoming payments
protel hotel fornt desk
protel housekeeping dashboard

Hotel Housekeeping

  • Dashboard with vital information
  • Drag-and-drop functionality 
  • Colour coded – for ease of reference 
  • Attendant sheets – to quickly draw up work rosters 
  • Lost and found

Hotel Reporting and Analytics

  • More than 60 different reports 
  • Fully customizable 
  • Speciality reporting for MICE
  • Easy to read and analyze

protel hotel reporting and analytics
protel hotel Maintenance

Hotel Maintenance

  • Comprehensive maintenance schedule
  • Prioritization tool
  • Actual vs estimated cost analysis 
  • Ticketing system 
  • Job time tracker

protel Marketplace:

  • Revenue analytics
  • Customer relationship analytics
  • Business information integrations
  • Channel management systems 
  • PBX with analytics features 
  • Point of sale systems 
  • and over 1,000 other useful integrations
protel Marketplace

Google Hotel Ads and protel working together to increase hotel revenue through online advertising and effective property management.

How often have you heard the phrase “Google it”? Most likely every day. Google has ten million travel sector targeted searches per month, that’s over three hundred thousand per day and protel wants your hotel to be able to take advantage of this in order to help you to grow your business.

But what is it? Simply put, protel, as an authorised integrations partner and PMS provider, supplies Google Hotel Ads with your availability, rates and any other information you wish to include. Your hotel then goes up on Google’s website and then you can sit back and watch the reservations come in.

Another piece of fantastic news is that you do not pay for no shows or cancellations, there is just a once-off nominal fee paid 30 days after the booking, so no upfront payments. If you would like to know more have a look at protel’s Google Ads page.

Did you know?


of travelers begin their

hotel search on Google

protel Customer  Stories

“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”

Alexandru Negrut Front Office Manager Best Western Hotel Sibiu, Romania

ghotel text

“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”

Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany

zeus international

‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’

Heiko Fuhlendorf
Heikotel, Germany

grecotel logo

“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’

May Cabauatan Director Of Revenue Management Coconut Waikiki Hotel, USA


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For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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1175 Peachtree St. NE
Atlanta, GA 30361

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund

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