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What is an API and How Do They Work in the Hotel Industry?

What is an API and How Do They Work in the Hotel Industry?

(This article was originally published on Hotel Tech Report).  Really, another acronym? You might feel as if your mind is already boggled by all the hotel industry terminology that you’re expected to know, but we have some good news about APIs. You likely already use...

6 Strategies for Improving Hotel Customer Retention

6 Strategies for Improving Hotel Customer Retention

The success of those operating in the hotel hospitality industry depends directly on the services they offer their clients. That is why you cannot afford to overlook this fact as a hotel owner. You also need to note that guest expectations are quite high, and for that...

5 Reasons Why Every Hotel Owner Needs a Hospitality Management System

5 Reasons Why Every Hotel Owner Needs a Hospitality Management System

Technology is a vital resource in today's business world, and that is why the hotel industry is embracing the same. Right from improving day-to-day operations to streamlining administrative processes, hotel owners can benefit a lot by investing in technology. One of...

Why the Erlebniswelt Muotathal is the Ultimate Winter Adventure

Why the Erlebniswelt Muotathal is the Ultimate Winter Adventure

Husky. Hüttenzauber ('Cabin Magic'). Adventure These are the three words that best summarise what awaits you in Switzerland at the erlebniswelt muotathal. The Hüttenhotel Husky-Lodge forms the centre of the dale and has been selected as one of 12 most extraordinary...

Good Reviews, Bad Reviews – control them with Google My Business

Good Reviews, Bad Reviews – control them with Google My Business

Numbers and facts about the importance of the reviews for the hotel industry: “An Italian court handed down a nine-month prison sentence to a person who wrote fake hotel reviews on TripAdvisor in exchange for money from hotels aiming to boost their profile on the...

Help! Someone else is using my place on Google!

Help! Someone else is using my place on Google!

The Google Knowledge Panel is your storefront, your international business card. We have been discussing this topic in a previous article. Here we will try to troubleshoot the most common issues connected to the Google My Business account.Help! Someone else is using...

IHTF Hong Kong – The Core Challenges Facing Hoteliers Today

IHTF Hong Kong – The Core Challenges Facing Hoteliers Today

On the 14th of November, Ingo Dignas, our CEO took part in the IHTF "Technology Leaders Panel" about the core challenges that hoteliers are facing these days. We managed to capture parts of the conversion (via smartphone). Here are the highlights for you! Feel free to...

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