Blog
THE GMs TOOLKIT with protel AIR
This week, our 25 minutes will be entirely focussed on all the elements that general managers, owners, and operators love about protel AIR - our cloud PMS. Experience the following, in detail - and live: PMS Dashboard A simple and straightforward home screen that...
The Ten Best Ways to Reduce Your Hotel’s Operational Expenses
Two things drive the success of hotels: Profitability and Guest Satisfaction. But can you have one without sacrificing the other? We have previously discussed ways in which you can improve guest loyalty and retention. So today, we will look at reducing operating...
5 Key Areas to Focus on While Reopening Your Hotel Post COVID-19
The hotel industry has been one of the most affected sectors by the COVID-19 pandemic. Unlike other businesses that can operate remotely, hotels highly depend on their guests' physical presence for revenue, which was hugely disrupted by the virus. Thankfully, health...
6 Benefits of Optimized Reporting and Analytics for Accommodation Providers
Hospitality is one of the most satisfying and rewarding businesses today. If you run one, you would like to see it grow for not only the financial gains but for competitive edge too. Thanks to technology, you can keep your hotel profitable in many ways, with the first...
5 Safety Considerations for Hoteliers Post-COVID-19
There's no denying it; the COVID-19 pandemic has significantly disrupted business, educational, and professional activities. As a result, many businesses and organizations have been forced to work remotely, while others have opted to close down until normalcy...
5 Top Questions Hoteliers should be asking about AI-Powered Digital Voice Assistants.
“As more and more artificial intelligence is entering into the world, more and more emotional intelligence must enter into leadership.” - Amit Ray, AI Scientist and Author. Have you ever heard about those geniuses who lock themselves up, isolated from the world, so...
The 12 Types of Guests and Top Tips on how to Meet and Exceed their Expectations
“By using so-called marketing personas, hoteliers can be more strategic in catering to each specific audience, internalize the guest that they are trying to attract, and relate to them as human beings.” - The Crux Team No matter what type of accommodation you provide...
Beginner’s Guide to Hotel Revenue Management
Whether your hotel is highly successful or struggling to get by, if you aren't using revenue management techniques, you are leaving money on the table. Still, only a few hotel operators put a revenue management system into place. In this post, we'll tell you what...
9 Online Travel Agents That Can Help Increase Your Hotel’s Bookings
Which is the Right Online Travel Agent for my Property? For most hotels, online travel agents (OTAs) have become the most important distribution channel. In many ways, they're a natural evolution of the traditional travel agency model, as platforms like Expedia and...
