Protel’s commitment to continuous improvements fosters long term relationships.

Client

 Zeus International Hotels & Resorts 

With more than half a century of combined team experience in creating opportunities and overcoming challenges for owners, investors and developers Zeus International optimize the broad spectrum of issues related to the Hospitality industry. Their senior management team has proven experience in the driving top-line revenues in all segments to achieve optimum profitability.

They have significant experience working with hotels with complex operations and multiple revenue streams with a shared focus on guest service, profitability and return to investors.

 

protel Partner: HIT Greece

 

protel Core Product: protel MPE (Multiple Property Edition)

“Selecting protel was an informed decision.”

Dimitros Hondros

Director of Revenue & Strategy, Zeus International

Challenges

Some established property management systems have failed to evolve to keep pace with current technologies in the sector. Pressure from OTAs and the likes of Expedia require a PMS solution which is able to work with these systems.

In Greece protel is used in 90% of the market – it is essential for operators to work with this software solution. OTAs are gaining ground in the sector, especially when it comes to room bookings. It is essential that hospitality businesses are using a system which communicates effectively with these booking systems. A reliable, detailed and effective database must sit alongside the software solution to enable senior teams to have insight into business operations.

Solution

protel MPE is an ideal solution for this client, with excellent support for installation and training. After an initial evaluation, the team at Zeus International were delighted with the app-based interface and the ease with which reservations systems could be improved.

Business Impact

Knowing clients well and having operations running smoothly really improves guest experiences. The connection to ChannelManager helps to increase revenues through carefully planned upselling/yield activities. The data and information held within protel MPE is also vital for really understanding the business and for making important business decisions via reporting or Protel BI solution that provides the cutting edge for right and timely decisions.

“Selecting protel was an informed decision. Working closely with our protel supplier, HIT, who really know how to make workflows as easy as possible, both for city and resort hotels, and create added value on the operational aspects of the software. The people from HIT have been dear colleagues of ours for so many years, so they have become our friends – and this has led to a great partnership”.

Dimitros Hondros

Dimitros Hondros

Director of Revenue & Strategy

Zeus International Hotels & Resorts, Greece

Over 14,000 hotels prefer protel

PROTEL HAS ALWAYS BEEN
DESIGNED BY EXPERTS

protel has 25 years of business to look back on. Much has changed over the years, but one thing has remained carved in stone – our commitment and passion for creating the best hotel software.

We develop hotel software that is fun to use and can be enhanced and combined with various toolsets - the perfect solution for hotels of all sizes.

Meeting our client’s expectations and demands from all over the world is our directive when creating solutions for everyday use at the hotel.

  • Hotel Operations Experience
  • PRINCE2 Project Managers
  • ITIL Process Management
  • Global deployment experience
  • Multi-Lingual
  • A good sense of humor

READY TO BENEFIT FROM
OUR PIONEERING SPIRIT?

See a demo? Find out more? Specific questions?

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For over 25 years, our vision has always been to provide the technology ecosystem for the global hotel industry.

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Marketing Assistant at protel hotelsoftware GmbH

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