protel HOSPITALITY PLATFORM
Vendor-neutral, reliable, fast-paced, low-cost build-and-deploy cycles for anyone who relies on #hoteltechnology.
Modern hotel business.
protel is different
Enabling real-time decision-making across multiple vendor products to break down hospitality data-silos
Does unified data free up technology?
Do you want centralized control of properties/technology?
Reports lacking complete data?
Distributable development tool-set
ESB provides the magic
Be a part of this hospitality technology disruption, enabling individual hotels, hotel groups, and chains to deliver real, tangible ROI, whilst automatically raising guest-satisfaction standards.
Does the hospitality industry need platform technology?
We think that simplifying the integration process, making it rapid and reliable while reducing costs, will lead to the industry innovation breakthroughs that have long been promised.
Limitless technology choice
Allowing hotels to pick, mix and test cutting-edge technologies across the whole group, combining existing solutions with new functions from vendors otherwise outside their practical reach, will invigorate the market.
An ever-growing product palette comprising the best technologies from across all vendors is ready to be connected and customized by mouse-click, delivering a highly performant and individual solution to each and every hotel.
End vendor lock-in!
Vendor-neutrality will finally allow hotels to deploy true best-of-breed technological solutions, with no one vendor dictating “preferred” connectivity.
The protel PLATFORM enables hotels to do hotel, and the technologists to do technology.
And it all just works.
The protel PLATFORM offers a best-in-class, total infrastructure encompassing all serious hospitality IT solutions in one standard, accessible framework. Backed, administered and developed by one of the world’s leading hotel technology brands.
protel Central control
The fully-connected Enterprise Layer for painless centralized management. Secure, robust and flexible, with all the configuration possibilities larger hotel groups usually design and implement themselves, but without the hassle.
Configuration of individual hotels – also changes in the hotel codes when switching to another chain
Central Guest Profiles
Customer data management, incl. match & merge and synchronization with connected CRM systems
Reservation management – availability and rates incl. synchronization with connected CRS systems
The fully-connected Enterprise Layer for painless centralized management. Secure, robust and flexible.
Built on award-winning Amazon AWS, the protel PLATFORM grows with demand, scales at speed, and always includes the latest market-approved toolset from the brand’s hotels already know and trust.
protel GENIUS reporting module
Data-store & Recommendation Engine
Accessing all data traversing the protel.I/O infrastructure and outputting actionable insights based on business strategy. Use for up- and cross-selling via WHISPER-SCREENS, individual packaging for the IBE, and dashboard management reporting.
Be a part of this historic journey to the joined-up, data-driven efficiencies of intelligent enterprise.
protel services marketplace
Vendor-neutral hotel technology
Where the market meets and trades. Newest hotel-friendly Apps meet tech-friendly hotels. Everything can be customized, and everything works with everything else. Fast integration at the click of a mouse.
The protel SERVICES MARKETPLACE offers ready-to-deploy technologies, instantly – just like an App-Store does, and just like an App-Store, it is seamlessly integrated into the protel technology stack.
All the Apps from all the best-of-breed technology vendors, all working seamlessly together, sharing and contributing to the same data-pool, owned by the hotel.
Deploy apps immediately
Click-to-try or click-to-buy from a multitude of exciting, game-changing applications. Every app has been painstakingly certified to run smoothly within the protel system.
Due to the technical implementation allowing one-click connects, savings on integration costs and resources are made immediately.
Packed with hotel-insight, this complete Developer Toolset ensures clean coding, connected functionality, and speedy deployment to the hotel.
Our Toolset includes Map2Any for swift protocol translations on the fly, SDS, the Schedule Data Service, an industry-standard API layer, and the BTS Bulk Data Transfer Service for importing/exporting data from existing hosts.
- Enjoy immediate access
- Sandbox environment
- Define and browse messaging types
- Map existing messaging structures
- Reuse existing integrations
"We absolutely made the right decision when we invested in protel. They are unrivaled because they have provided us with the perfect tools to gain a competitive advantage. We see protel as a very close partner, almost like colleagues who work with us every day. This has been achieved because of protel’s continuous commitment, engagement, and dedication. We look forward to growing our business together."
IS Director, Grecotel S.A., Greece
“Installing protel was very straight forward, and the team at Ideosoft and at protel offered great support whilst everyone was learning how to use the system. The system is interactive, and the benefits were clear from the very start. Increased revenue from new international guests is the best result we could have hoped for. The whole experience from system to service is fantastic. We highly recommend protel.”
Federica Serena, General Manager
Hotel Les Terrasses d’Eze, France
"Since we started working with protel we have been delighted with both the service and the product. We regularly recommend protel software to other operators in our sector and to other hotels under the Best Western umbrella. Three or four other hotels have now adopted the software which is brilliantly easy to use and, being cloud-based, is accessible anywhere, anytime offering great flexibility."
Raj Patel, Hotel Owner
Best Western Olde Maritim, Australia
"Selecting protel was an informed decision. Working closely with our protel supplier, HIT, who really know how to make workflows as easy as possible, both for city and resort hotels, and create added value on the operational aspects of the software. The people from HIT have been dear colleagues of ours for so many years, so they have become our friends – and this has led to a great partnership"
Dimitros Hondros, Director of Revenue & Strategy
Zeus International Hotels & Resorts, Greece
“When we first met, it was clear that protel did not sell dreams but were clear about what could be achieved. We felt that our initial meeting could be the start of a great relationship – and that is exactly what we now have! protel provided excellent training, our staff felt confident about the product, and we are able to be much more efficient as a result!” protel have good technical knowledge as well as knowledge about the hotel market, and they know exactly what a hotel needs.”
Cédric Chataignier, Commercial Director
Hotel Le Faucingy, France
protel is completely different and packed with power!
Take advantage of our pioneering expertise today!
Be a part of this hospitality technology disruption, enabling hotels everywhere to deliver real, tangible ROI, whilst automatically raising guest-satisfaction standards.
Live hotels on PMS
our vision has always been to provide the technology ecosystem for the global hotel industry.
Take advantage of our pioneering expertise!
protel NORTH AMERICAN HQ
100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361
protel GLOBAL HQ