On-Premise Hotel PMS
Key On-Premise Hotel PMS Features and Functionalities
Billing and Invoicing
- One-click access to post charges, print invoices and make payments
- Currency exchange and exchange-rate features
- Invoice generation and history
- Quick post function for guests, non-stay guests or passerbys
- Accounts receivable for incoming payments
Sales and Marketing Module
- Sales activity manager
- Sales Contacts for Groups and Events (Role and Location Based)
- Sales revenue (revenue produced – negotiated revenue/room nights)
- Sales data (marketing codes, segments, sales branches, potential, contract types, function, source, region)
Maintenance
- Comprehensive maintenance schedule
- Actual vs estimated cost analysis
- Ticketing system
- Job time tracker
Front Desk
- Check guests in and out
- Lookup a profile
- Make a reservation
- Change a guest’s room
Reporting and Analytics
- More than 12 thousand different reports
- protel can fully customize reports according to your needs
- Speciality reporting for MICE
- Easy to read and analyze
- Easy to export to Excel
Reservations
- Easy interface and booking process
- Effortless payment procedure
- Information organized logically
- Toggle between checked in, no show, mobile check-In and loads of others with a single click
Housekeeping
- Dashboard with vital information
- Point system to split the housekeeping report into different sections
- Lost and found
Banqueting Module
- Efficiently manage all types of events, large or small
- Easily organize rooms and equipment
- Reserve rooms simultaneously
- Streamline cross-departmental collaboration
- Book accommodation and banquet services collectively
- Create and integrate illustrative room-plans with the greatest of ease
Additional Features
- Voucher sales module
- Complex rate structure
- Commission handling
- Profile match & merge
- Mailing expert (to create mailing lists according to specific profile criteria)
protel for iPad
- Mobile workstation – For specific tasks and functionality
- Provides most of the classic front desk functions
- Can be used as a “floating workstation” during peak demand periods
- Quick check-in per QR Code
- Active lists: Arrival, in-house, housekeeping, etc.
- Reporting: Manager reports, controlling, and more…
protel Marketplace
- Revenue analytics
- Customer relationship analytics
- Business information integrations
- Channel management systems
- PBX with analytics features
- Point of sale systems
- and over 1,000 other useful integrations
protel Customer Stories
“Since we started working with protel we have been delighted with both the service and the product.”
‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’
Resources
THE GMs TOOLKIT with protel AIR
This week, our 25 minutes will be entirely focussed on all the elements that general managers, owners, and operators love about protel AIR - our cloud PMS. Experience the following, in detail - and live: PMS Dashboard A simple and straightforward home screen that...
6 Strategies for Improving Hotel Customer Retention
The success of those operating in the hotel hospitality industry depends directly on the services they offer their clients. That is why you cannot afford to overlook this fact as a hotel owner. You also need to note that guest expectations are quite high, and for that...
protel and Hotel Les Terrasses
Client Hotel Les Terrasses d’Eze Nestled in the Côte d'Azur hilltops, the 4-star Les Terrasses d'Eze Hotel is located between Nice and Monaco. With 87 rooms, spa and leisure facilities and a bar and restaurants, the hotel offers a unique panorama of the Mediterranean...
