HT Score ⓘ
Upgrade Pack is a market-first in distribution. Our private marketplace provides an unrivalled source of ancillary revenue to connect hotels with live demand for paid room upgrades - with zero fees or commission payable to join.
Upgrade Pack’s proprietary platform delivers 24/7 access to hard-to-reach guests who are looking to upgrade their hotel booking.
Through integration APIs we connect seamlessly with the partner hotel’s PMS to access the guest’s existing booking. Guests can then search to find their booking, and trigger availability and rates for exclusive offers to purchase a paid upgrade to a higher category room, all within a closed market environment. The hotel processes the payment for the upgraded booking at guest checkout - creating an enhanced and efficient channel for direct sales. Furthermore, once an upgrade is purchased, the guest’s original room is available for the hotel to re-sell.
A truly digital first solution, Upgrade Pack is accessible to members through a handy mobile app, augmenting the guest experience in just a few taps. Our 100% cloud-based technology also ensures ‘always on’ platform availability.
Optimised occupancy, increased RevPAR, and enhanced guest satisfaction. Upgrade Pack is the technology-focused solution that gives forward-thinking hoteliers control while also creating an undiluted revenue source.