HT Score ⓘ
"Hoxell is a digital platform that works in tandem with the PMS, enabling you to design smooth hotel operations, from housekeeping to maintenance to the breakfast area. It also allows for seamless communication with your guests and between departments, with the ultimate goal of providing the best possible guest experience.
Designed by a hotelier, for hoteliers, this tool is designed to help you better take care of client's wishes while also building staff loyalty.
Very concretely, Hoxell Quality Operations will allow you to save tons of paper in your hotel, reduce phone calls, avoid misunderstandings, reduce WhatsApp groups, and avoid mistakes, for example when counting laundry. Our tool will give you the power to achieve simple and clear team communication, get motivated and strengthened teams through constant training, offer even more personalization and service quality and last but not least have a reporting system that gives you all of the important KPI's at a glance.
With Personal Concierge, a custom web space individually designed for the guest, you can personalize the travel experience of your guests before, during and after their stay, generate additional sales, increase guest loyalty and strengthen your reputation in the market."
All further details for this integration are available here .