Overview

Elevating Guest Experiences for Modern Hotels

Maximize guest engagement, streamline communication, and elevate revenue with Bowo's Guest Relationship Platform, ensuring a holistic hotel experience. With digital concierge services into a guest app, a communication hub, and a CRM, Bowo brings unparalleled value to every guest's journey.

Bowo is approved by more than 600 hotels in 21 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2023.

Key Products:

Tailor made Guest App

• Instant access to hotel services, from check-in to room service to activity bookings.

Communication Hub

• Centralize all guest communications, powered by a multi-lingual chatbot.

CRM

• Craft unique experiences with guest profiling and automated communications.

Key Features:

• Instant Guest App: No-download, immediate engagement.
• Digital Check-ins & Check-outs: Streamline guest arrivals and departures.
• Room & Services Directory: Hotel amenities and services, just a click away.
• Wellness & Activities: On-the-go SPA and activity bookings.
• Communication Hub: Consolidate all channels into a single inbox.
• Digital Press & Entertainment: 7,000+ titles, streaming, and city guide.
• Intelligent Segmentation: Tailored communications for every guest phase.
• Bespoke Branding: Customize Bowo to match hotel identity.
• Seamless System Integration: Connect with PMS, POS, and marketplaces.
• Reporting: Track your upsell performance