protel Intégrations



7 Reviews

HT Score ⓘ


aleno helps hotels to know their restaurant visitors even better and deliver a superior guest experience.

aleno is the cutting-edge reservation management system for restaurants. It allows to automate administrative tasks along the whole guest journey.
The software is trusted by innovative and successful hotels including famous 5* Hotels, e.g. Widder Hotel in Zürich, Kulm Hotel in St. Moritz, Red Bull and Tauroa Group in Austria.

Description of key features

  • Automation: Automate reservations, reportings and review management.
  • Customization: Use your own colors, logo and tone of voice.
  • Utilization optimization: No-show avoidance measures, easy management of double seatings and AI-based table assignment.
  • Segmentation: Guest tag system for the right target group approach.
  • Free Support: Our team is with you every step of the way.

Key results

  • Reduce No Show rate to less than 1%
  • Save up to 7 hours per week
  • Up to 40% more online reservations

Integration with Protel

With the integration of aleno in the PMS, contact and booking information of your restaurant guests will be two-way-synced with Protel. Restaurant only guests are no longer a black box and become addressable for targeted marketing activities. And restaurant staff has all the needed information from hotel guests for perfect service.

All further details for this integration are available here .

× HotelTechScore and ratings are provided by HotelTechReport.

HotelTechScore is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

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