protel VOYAGER


speed, self-reliance, and efficiency

Empower guests and staff alike to make the most of their time, by providing mobile tools, digital concierges, excellent communication and more.

Over 14,000 hotels prefer protel

Directly powered by protel PMS

protel VOYAGER is an award-winning app that offers hotels or hotel groups an easy way to publish their own branded app, directly powered by protel PMS.

Sophisticated reporting possibilities.


Actionable insights deployed to the staff.

Open API's

Concise, custom dashboards

Our vision has always been to provide the technology ecosystem for the global hotel industry.

Empower hotel guests and staff alike

Make the most of their precious time by providing mobile tools, digital concierges, excellent guest-communication and more.

  • View and edit of personal profile information
  • Add preferences and special requests
  • Store confirmation in Passbook© or as a general QR Code
  • Check-in and use mobile keys for room access
  • View invoice and check-out
  • Order ancillary services such as room service
  • Place requests for housekeeping or maintenance
  • Access hotel information and special offers
  • Enjoy any content prepared by the hotel


Offer guests an uncomplicated way to engage with the hotel brand throughout the complete journey from pre-stay through to reviews and back to discovery again.

Ensure staff are collaborating efficiently on daily tasks, whilst still fully available to deal instantly with one-off guest requests.

Increase Revenue

Extend the hotel brand right into the guest’s pocket, and offer incredible upsells

Staff Efficiencies

Coordinate Housekeeping and Maintenance departments and operations like never before.

Self Check-in

Disrupt the concept of Front Office by taking check-in completely mobile

Combine existing hotel technologies to make daily operations smarter.

Publish like a professional

You can create and manage your own content pages with Voyager’s content management system and publish them directly to your guests’ mobile devices. Hotel information, news, special offers or menus: Integrate any content you want.

protel is completely different and packed with power!

API-Access delivers full customization

Digital Concierge and much more

Through the Voyager APIs, you can take guest engagement to the next level, welcoming the millennials via their communication method of choice – invite them to interact with you via their smart device before, during and after their stay.

With protel Voyager APIs, you decide the level of functionality that you want to offer your guests. Is it going to be your “mobile concierge” offering information about your hotel and the surrounding neighborhood, or do you also want to offer mobile check-in to your guests?

Be a part of this hospitality technology disruption, enabling hotels everywhere to deliver real, tangible ROI, whilst automatically raising guest-satisfaction standards.


Live hotels on PMS


Vendor integrations


Countries worldwide


protel has 25 years of business to look back on. Much has changed over the years, but one thing has remained carved in stone – our commitment and passion for creating the best hotel software.

We develop hotel software that is fun to use and can be enhanced and combined with various toolsets - the perfect solution for hotels of all sizes.

Meeting our client’s expectations and demands from all over the world is our directive when creating solutions for everyday use at the hotel.

  • Hotel Operations Experience
  • PRINCE2 Project Managers
  • ITIL Process Management
  • Global deployment experience
  • Multi-Lingual
  • A good sense of humor


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For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund

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