After completing his degree in Administrative Hotel & Hospitality Management at Tegernsee College of Hotel Management, Manfred served in multiple leadership roles at Fidelio and Siemens Nixdorf.

In 1994 he went on to co-found protel together with Ingo Dignas. Manfred is the leading force in the development of protel’s sales and expansion model through partnerships, and under his strategic direction the company has grown to provide products and services to more than 14,000 hotels worldwide, also becoming recognized as one of the most innovative technology companies in the hospitality industr

Ken joined protel in 2017, taking over responsibility for protel’s international support network.

His clear focus is on ensuring that sustainable systems are developed and introduced, that will enable continued rapid growth, while at the same time constantly aiming to improve the quality and range of services which we deliver and that our customers and the hospitality world expect.

With nearly two decades of experience in hospitality technology, Ken has gained vast experience in running a high-volume, multi-product and multilingual technical support environment.

Friedemann joined protel in 2018, taking on the challenge of consolidating all types of integration technology and bring forward the single integration method that enables the protel Service Marketplace.

Friedemann oversees the execution of integration certifications and creates the technical strategy for our development teams.  With over twenty years of experience in hospitality technology, Friedmann spent eighteen years at MICROS Systems, where he gained the intrinsic knowledge on interface development.