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What is an API and How Do They Work in the Hotel Industry?

What is an API and How Do They Work in the Hotel Industry?

(This article was originally published on Hotel Tech Report).  Really, another acronym? You might feel as if your mind is already boggled by all the hotel industry terminology that you’re expected to know, but we have some good news about APIs. You likely already use...

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6 Strategies for Improving Hotel Customer Retention

6 Strategies for Improving Hotel Customer Retention

The success of those operating in the hotel hospitality industry depends directly on the services they offer their clients. That is why you cannot afford to overlook this fact as a hotel owner. You also need to note that guest expectations are quite high, and for that...

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What is a Hotel PMS (Property Management System)?

What is a Hotel PMS (Property Management System)?

In recent years, property management systems have increased their capabilities and moved beyond just completing basic front-office tasks. Running a hotel is a complex business, and it’s important to stay on top of the latest technology to get ahead in a competitive...

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Tech for travel sector in 2020

Tech for travel sector in 2020

Connectivity and integration will continue to be major trends for 2020. This year saw the growth of ecosystems of interconnected software with the launch of Siteminder’s Hotel App Store and Apaleo Marketplace, much like the Protel and Snapshot marketplaces that came...

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