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With TrustYou’s Guest Feedback Platform, hoteliers can positively impact their hotel’s online reviews and ratings by better understanding their guests and make improvements that drive more loyal customers and more revenue.

With TrustYou Reputation Management, you can see how you stack up against competitors and access the highest quality semantic technology that provides your hotel clear and immediate visibility into what your guests are saying about your hotel. Improve your overall rating with TrustYou’s Impact Score that helps you to identify the areas your hotel that you should focus on. You can find and respond to reviews based on the topics influencing your scores most positively or negatively.

Through TrustYou’s Guest Survey, you can proactively solicit guest feedback to gain more valuable insights into the opinions of your guests. Nearly half of all a hotel’s reviews will come from hotel’s guest satisfaction survey, and the reviews collected on their own are statistically more positive. Allow guests to publish their reviews directly on Google, TripAdvisor, and even your own website to gain more visibility. Simply integrate Guest Survey with the Protel to automate the process.

TrustYou Review Marketing allows you to integrate your TrustScore and review widgets onto your own hotel website or Facebook page to provide travelers the information they need to make a booking decision. Reviews on your hotel website influence rich snippets on Google, build trust and increase click-through conversion from organic search results as you provide relevant review content.