Empower Your Hotel with a modern Front Desk System

Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system). protel Air has optimised these features with the hotelier in mind.

Key Hotel Front Desk Features

Check-in

  • Fast access check-in button to speed up check-in time
  • Clear and easy to view list of all arrivals  
  • A check-in wizard ensures all important details are captured 
  • All relevant information at a glance 
  • Credit card details will be authorised and tokenized as part of check-in 

Check-out

  • Single check out button on home screen
  • Easy to alter invoice recipient 
  • Split invoices and post charges with one click
  • Invoices in multiple languages 
  • Customizable invoice templates

Room Plan

  • Overview of your hotel
  • Make quick reservations for several room types at once 
  • Colour coded for ease of reference 
  • Room status overview
  • View multiple time periods 
  • Multiple filters 
  • Drag and drop functionality for moving and/or extending reservations 

Room Type Plan

  • Overview of availability
  • Make several reservations at once 
  • Colour coded occupancy levels for ease of reference 
  • Make group reservations
  • Group booking data can be processed together and services can be paid accordingly

Bookings and Reservations

  • Quick access “new reservation” button
  • Make multiple reservations or group bookings with ease
  • Shopping cart function to make bookings for several room types at a time 
  • Snooze function with reminders for incomplete reservations
  • Send confirmation letters with one click

protel Hotel Customer Stories

“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”

Alexandru Negrut
Front Office Manager Best Western Hotel Sibiu, Romania

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“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”

Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany

zeus international

‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’

Heiko Fuhlendorf
Owner
Heikotel, Germany

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“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’

May Cabauatan
Director Of Revenue Management
Coconut Waikiki Hotel, USA

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protel

For over 25 years,
our vision has always been to provide the technology ecosystem for the global hotel industry.

Take advantage of our pioneering expertise!

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protel NORTH AMERICAN HQ

100 Colony Square
1175 Peachtree St. NE
Atlanta, GA 30361
USA

protel GLOBAL HQ

Europaplatz 8
44269 Dortmund
Germany

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