Hotel Front Desk System
Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system). protel Air has optimised these features with the hotelier in mind.
Key Hotel Front Desk Features
Check-in
- Fast access check-in button to speed up check-in time
- Clear and easy to view list of all arrivals
- A check-in wizard ensures all important details are captured
- All relevant information at a glance
- Credit card details will be authorised and tokenized as part of check-in
Check-out
- Single check out button on home screen
- Easy to alter invoice recipient
- Split invoices and post charges with one click
- Invoices in multiple languages
- Customizable invoice templates
Room Plan
- Overview of your hotel
- Make quick reservations for several room types at once
- Colour coded for ease of reference
- Room status overview
- View multiple time periods
- Multiple filters
- Drag and drop functionality for moving and/or extending reservations
Room Type Plan
- Overview of availability
- Make several reservations at once
- Colour coded occupancy levels for ease of reference
- Make group reservations
- Group booking data can be processed together and services can be paid accordingly
Bookings and Reservations
- Quick access “new reservation” button
- Make multiple reservations or group bookings with ease
- Shopping cart function to make bookings for several room types at a time
- Snooze function with reminders for incomplete reservations
- Send confirmation letters with one click
ID and Passport Scanner
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Contactless. The guest just holds up their ID or passport to the hotel camera
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Accurate: All the information is automatically captured
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Safe: SSL Certificate and the document never has to leave the guests side
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Efficient. No more transcribing and no more pit checks. Just happy guests
protel Hotel Customer Stories
“Since we started working with protel, we have been delighted with both the service and the product.”
‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’
“protel was able to perform the switch during the day, just like that. Fast, easy and efficient.”
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FAQ
What is a hotel PMS and why do you need one?
A property management system (PMS) is a set of solutions that hoteliers use to manage their day-to-day hotel operations activities such as reservations, front desk, housekeeping, maintenance, billing and invoicing, analytics and reporting.
What are the key benefits of the front desk system?
Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system).Find out more about protel Front Desk.
Why does every hotel need a modern front desk system?
Modern front desk systems are important as they are fast, they help to capture data quickly and accurately, they reduce admin giving your reception staff more time to delight your guests. Discover protel Front Desk.
What is protel hotelsoftware?
protel’s (PMS) hotel property management system is the one-stop-shop for everything you need to run your single or multi-property business successfully.
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