Empower Your Hotel with a Modern Front Desk System
Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system). protel Air has optimised these features with the hotelier in mind.
Key Hotel Front Desk Features
Check-in
- Fast access check-in button to speed up check-in time
- Clear and easy to view list of all arrivals
- A check-in wizard ensures all important details are captured
- All relevant information at a glance
- Credit card details will be authorised and tokenized as part of check-in
Check-out
- Single check out button on home screen
- Easy to alter invoice recipient
- Split invoices and post charges with one click
- Invoices in multiple languages
- Customizable invoice templates
Room Plan
- Overview of your hotel
- Make quick reservations for several room types at once
- Colour coded for ease of reference
- Room status overview
- View multiple time periods
- Multiple filters
- Drag and drop functionality for moving and/or extending reservations
Room Type Plan
- Overview of availability
- Make several reservations at once
- Colour coded occupancy levels for ease of reference
- Make group reservations
- Group booking data can be processed together and services can be paid accordingly
Bookings and Reservations
- Quick access “new reservation” button
- Make multiple reservations or group bookings with ease
- Shopping cart function to make bookings for several room types at a time
- Snooze function with reminders for incomplete reservations
- Send confirmation letters with one click
ID and Passport Scanner
Contactless. The guest just holds up their ID or passport to the hotel camera
Accurate: All the information is automatically captured
Safe: SSL Certificate and the document never has to leave the guests side
Efficient. No more transcribing and no more pit checks. Just happy guests
protel Hotel Customer Stories
“protel SPE allows us to perform efficient cost-saving operations – it also allows us to increase our annual sales.”
Alexandru Negrut Front Office Manager Best Western Hotel Sibiu, Romania
“When directly comparing to the competition, the protel hotel system is definitely my absolute favorite!”
Timm Backhaus
General Manager, GHOTEL hotel & living, Bochum, Germany
‘’protel PMS perfectly suits our needs and demands. protel guarantees smooth processes and solid reliability.’’
Heiko Fuhlendorf
Owner
Heikotel, Germany
“By switching to protel, we’re excited to have a more robust system that gives us the flexibility and maximize properties potential.’’
May Cabauatan Director Of Revenue Management Coconut Waikiki Hotel, USA
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FAQ
What is a hotel PMS and why do you need one?
A property management system (PMS) is a set of solutions that hoteliers use to manage their day-to-day hotel operations activities such as reservations, front desk, housekeeping, maintenance, billing and invoicing, analytics and reporting.
What are the key benefits of the front desk system?
Quick and easy access to key hotel functions such as check-in, check out, room plan, etc. is imperative to an intuitive front desk feature on any PMS (property management system).Find out more about protel Front Desk.
Why does every hotel need a modern front desk system?
Modern front desk systems are important as they are fast, they help to capture data quickly and accurately, they reduce admin giving your reception staff more time to delight your guests. Discover protel Front Desk.
What is protel hotelsoftware?
protel’s (PMS) hotel property management system is the one-stop-shop for everything you need to run your single or multi-property business successfully.
Do you want to request a PMS demo?
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protel
our vision has always been to provide the technology ecosystem for the global hotel industry.
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1175 Peachtree St. NE
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