protel Solutions
Thought pieces on hotel management optimization

How can I improve my guests’ satisfaction? How can I train staff most effectively? What can I do to keep my staff turnover rate low? Can I increase revenue by selling vouchers? Is using social media worth the effort? Could an SaaS solution benefit my business? Cloud-Computing – what exactly is this? How can I guarantee the secure handling of credit card data? Can solutions for smartphones and tablets, such as the iPad, support workflows in my hotel?

In order to make informed decisions, you should know the pros and cons of the solutions to these questions. As there is usually little time during a busy day at a hotel to learn about current business issues, we have put together a compilation of current topics. Our series “protel Solutions” features thought pieces on hotel management optimization and recommendations and our perspective on a variety of the most pressing hotel topics. Here you will find general and background information as well as best-practice reports. In some cases you can find even detailed instructions regarding hotel software, for instance on how to deal with statutory changes in your hotel management system. We will keep you up to date with current topics and trends from the hospitality industry and provide valuable ideas to optimize your hotel management and keep your business moving.