protel SPE
Hotel management software for large and mid-market individual hotels
- protel SPE supports all aspects of hotel management processes
- Proactively manage large and mid-market hotel’s occupancy levels, raise efficiency and boost profits and revenues
The protel Single Property Edition is our exclusive hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease: protel SPE provides effortless processes and fast, reliable access to all crucial information.
protel SPE is a mature, internationally proven hotel management software that provides powerful support for all your activities. Learn about your guests, their stays and their preferences. Proactively manage your hotel’s occupancy levels, raise efficiency and boost profits and revenues.
No matter which end of the market you may serve, protel SPE can support all your hotel management processes. As the core of a multi-module software product family, it contains essential front office features such as a multifunctional room plan, a room type plan, and the famous Navigator.
protel SPE user interface
Hotel Apps for protel SPE
Hotel Software Extensions for protel SPE
Related protel hotel software
protel SPE Room Plan
Setting a standard isn’t easy. But we succeeded with the multifunctional room plan.
In a flash, you can reserve rooms for individual travellers or entire groups, change bookings or move guests to different rooms. And protel SQL will automatically update all the details, including room status, billing and availability.
protel SPE Room Type Plan
With the active room type plan, you can closely track your occupancy situation, including available rooms, overbookings, allocations, options, waiting lists, percentage occupancy, et cetera. Simply drag and click to reserve your guests’ preferred room types. Even reserving groups across different types and time periods will become child’s play.
protel SPE Guest Profile
Each guest is unique, and the customizable guest profile is the perfect place to record what makes them unique. In addition to their address, reservation and revenue details, you can also keep track of guests’ personal preferences and requests. With each visit, you can get to know your guests better and have an ideal foundation for effective marketing.
protel SPE Navigator
Only one mouse click away: all the information and data entry features you need in your front office. The Navigator is protel’s main switchboard. From it, you have direct access to all the data associated with a particular guest. You can pull it up at any time ? just right-click the guest’s name in any list, in the room plan or in one of many dialogs.
As a result, you get instant access to your guest’s personal data, reservation details, billing details and all the notes recording your guest’s special requests.
protel SPE Sales Enquiry
When customers try to book a hotel room, they expect fast, attentive service.
With the sales enquiry, your staff can help your guests professionally and offer optimum rates. Press one key anywhere in the system, and you can activate the wizard for full-featured support with the reservation process.
protel SPE Rate Management
Room rates and availabilities are key criteria for your hotel’s business success – and the most important information for guests who wish to make a reservation over the internet or the phone. Use the rate management tool to specify a particular pricing strategy for your staff and guests – for individual days, weeks or even an entire year. It identifies your hotel’s current and expected occupancy, broken down by room category or individual room. This is the surest way to optimize your pricing.
Dynamic rate management is a great way to automatically optimize your average room rate. That’s why protel Rate Management enables you to set up strategies for each rate code and day.
In protel, you can assign rate codes at a fine degree of granularity – down to the individual day and room, if desired. protel will then automatically activate and deactivate rates depending on the strategy.
One application where rate management is absolutely essential is an internet booking engine that books rooms in real time. protel Rate Management sets the rate directly for whichever rooms the guests book online. And the internet rates rise and fall with demand as occupancy levels change.
In addition to rate availability, protel Rate Management also administers specified corporate rates at various levels. Likewise, rate availability restrictions can be overridden by properly authorized users.
protel SPE Reporting
protel SQL Front Office’s integrated reporting function provides for more insights into your business. Not only does it track key performance indicators on reservations, revenues, occupancy and average rates, but it also supports complex analytics such as period-specific analyses of market segments. Effortlessly import your data into Microsoft Excel for further manipulation as needed. Do you need to check up on your business while on the road? No problem! With nothing more than a web browser and an internet connection, you can retrieve your hotel’s data – any time, any place. The Microsoft SQL database provides the best guarantee that you can get the most out of your data with external analytical tools. Built-in business intelligence functions allow you to translate actionable information into informed action.
More functions
- Deposit and accounts receivable management, reminders
- Season and allocation management
protel SPE References
The Ritz (Member of Leading Hotels of the World)
Paris, France
162 Rooms
Additional modules: protel Banquet, protel Sales & Marketing
Contact person: Mr. Tschup, T: +33 143 163030
Best Western Premier Blunsdon House Hotel
Swindon, Wiltshire – United Kingdom
120 Rooms
Additional modules: protel Banquet, protel Sales & Marketing
Contact person: Mr. Ben Clifford, T: +44 1793 72170
Best Western Premier Parkhotel Kronsberg
30539 Hanover, Germany
200 Rooms
Additional modules: protel Bankett, protel Sales & Marketing
Contact person: Ferdinand Bock, T: +49 511 87400
Nordsee Resort Hotel St. Peter
25826 St. Peter Ording, Germany
60 Rooms
Additional modules: protel WBE 3 (Web Booking Engine)
Contact person: Claudia Ehlers, T: +49 4863 904200
Mindness Hotel Bischofschloss
88677 Markdorf, Germany
44 Rooms
Contact person: Bernd Reutemann, T: +49 07544 50910
protel SPE Media & Downloads
Quick Info protel SPE (PDF, 1.7 MB)
Ecole Hoteliere de Lausanne teaches hotel management with protel
The Ecole hôtelière de Lausanne delivers international hospitality management education leading to accredited Bachelor and Master degrees. Starting this autumn, the school will employ protel SPE in their courses. The single property management system of German protel hotelsoftware GmbH will be used in the two-year hotel management diploma program.
Hassler Hotel Roma and protel: First-class hospitality with first-class software
Hotel management software by protel will be used by the Hassler Roma, one of the 15 most luxurious hotels in Italy according to Forbes Traveller, the leading source for reliable news and updated analysis on Travel. The Hassler Roma will also employ protel Banquet as well as protel Sales & Marketing, two expansion modules for protel hotel software, as well as protel BI together with Mèta Hotel Back Office by Serenissima Informatica.







