protel Smart
Hotel software for small and mid-market hotels

For protel Smart hotel software we have tailored our internationally proven premium software solution to fit the needs of small and mid-market hospitality providers. It is an attractive package with great pricing, ease of use and functionality. protel Smart is not only a reservation software, it is an invaluable helper for all processes you encounter in your hotel management business. Manage your rooms, process reservations, issue invoices with ease – and gain the time you need to give your guests truly personal service.

With protel Smart, you’ll enjoy mature technology that is easy to implement. The basic version is designed for hotels with up to 30 rooms and one computer workstation. For larger hotels, protel Smart can easily scale to up to 60 rooms and three workstations.

protel Smart user interface

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Hotel Software Extensions for protel Smart

Related protel hotel software

protel SPE

bookatonce

protel Smart Features

protel Smart Room Plan
Reserve rooms quickly and easily

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With the multifunctional room plan, you can quickly and easily reserve rooms for individuals or entire tour groups, change bookings as needed and access all guest information. Even room changes won’t be any extra work for you. Simply drag the guest to their new home within the active room plan, and protel smart will automatically update all the details, including room status, billing and availability.

protel Smart Navigator
All the information and data entry features you need in your front office

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Only one mouse click away: all the information and data entry features you need in your front office. The Navigator is protel’s main switchboard. From it, you have direct access to all the data associated with a particular guest. You can pull it up at any time ? just right-click the guest’s name in any list, in the room plan or in one of many dialogs. As a result, you get instant access to your guest’s personal data, reservation details, billing details and all the notes recording your guest’s special requests.

protel Smart Guest Profile
Perfect place to record guest’s data

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Each guest is unique, and the customizable guest profile is the perfect place to record what makes them unique. From guest birthdays, favourite meals and preferred rooms to massage and business appointments, the guest profile remembers the essentials – so you don’t have to. Guest revenues and history provide even more valuable information. Find out when guests last stayed at your hotel, and make them feel like they are coming home.

protel Smart Reporting
To keep track of your business

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We know your days are busy enough. That’s why protel Smart comes with all the reports you need to keep track of your business. How many guests are staying at your hotel? What countries are they from? How many checked in today? How many checked out? What rooms still need to be cleaned? How high are your revenues, and what bills are still outstanding? protel smart answers all these questions in seconds.

More functions:

• Exporting active lists to Excel
• Accounts receivable management
• Deposit management
• Foreign currency/cheque exchange
• Commission billing
• Mailing wizard
• Marketing function
• Season management
• Package management
• Microsoft MapPoint route planner

protel Smart Specs

Programming

• Programming Language: C++
• Sourcecode: >1.000.000 Lines
• Generated Code: MS Windows / 32 Bit

Database

• Database Server: MS SQL Server 2000/2005/2008
• Database language: SQL
• Database interface: ODBC
• Database access functions: C++
• Monthly license fees database: none
• Monthly maintenance fees database: none

Reports / Microsoft Office

• Report Generator: Seagate Crystal Reports
• Microsoft Office Integration: yes
• Microsoft Backoffice Integration: yes

Internet

• Internet Integration: yes
• Automatic Upgrade via Internet: yes
• Web Interface (built-In XML Server): yes
• Realtime Internet Reservations: yes

Workstation Operating Systems

• Windows 2000: yes
• Windows 2003: yes
• Windows XP Professional: yes
• Windows Vista: yes
• Windows 7: yes
• “Dumb Terminal” Support: yes
• Linux *: as terminal client
• Recommended Workstation: Windows XP Prof. / Vista / Windows 7

*) These products can be used, but cannot be installed or serviced by our engineers

Server Operating System

• Windows Server 2000: yes
• Windows Server 2003: yes
• Windows Server 2008: yes
• Windows Server 2011: yes
• Citrix WinFrame/MetaFrame: yes
• Novell Netware *: no
• Linux *: no
• Recommended Server OS: Windows Server 2008

*) These products can be used, but cannot be installed or serviced by our engineers

Network protocols

• TCP/IP: yes
• NetBEUI: yes
• IPX/SPX: yes

Network bandwidth support

• 64 kBit ISDN: yes (Terminal operation)
• 2 MBit Wireless LAN network: yes
• 10 MBit Ethernet: yes
• 16 MBit Token Ring: yes
• 100 MBit Ethernet: yes

Interfaces

• Programming Language: C++
• Generated Code: Windows / 32 Bit
• Dedicated Interface PC needed: no
• Multiple Interfaces on one PC: yes
• Installation on Server possible: yes
• Installation on workstations possible: yes
• Communication with FO: messaging system

protel Smart References

protel Smart References

Taranga Tagungszentrum

27356 Rotenburg (Wümme), Germany
37 Rooms
Contact person: Mrs. Hähnel, T: +49 4268 93050

Hotel-Restaurant Zur Achkarrer Krone

79235 Vogtsburg-Achkarren im Kaiserstuhl, Germany
60 Rooms
Contact person: Mr. Schüßler, T: +49 7662 93130

protel Smart Clients

protel Smart Media & Downloads