protel MPE
Hotel management software for hotel chains and multinational cooperations

  • The Multi Property Edition of the protel hotel software products
  • protel MPE can support all aspects of hotel management processes

As a central property management system, protel MPE can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. And you can reap the enormous benefits of having clean data stocks and lean business processes.

The protel Multi Property Edition offers reservation, marketing and reporting in one package so you can monitor and control all your activities, revenues and reports across your entire organization. If you have difficulties in exporting extended or unlimited data to the hotel central database or another hotel due to slow internet connectivity, we also have a solution for you. Just let us know what your requirements are.

protel MPE user interface

Central database

Central reservation

Every hotel can access not only its own centrally stored data, but also data from other hotels, provided cross-property reservation is desired. Availabilities are determined in real time for all the hotels, while reservations are immediately posted to the central system. All the Front Office, Banquet and Sales & Marketing functionalities are available both centrally and from each hotel in the network.

Central internet reservation

The direct connection to online reservation systems (GDS and IDS) such as to Booking.com and Expedia as well as the booking function directly on the website of each hotel (WBE) ensures maximum exposure and covers the whole world of online distribution for the entire hotel chain. protel MPE manages rates and availability incl. allocations centrally and transfers these to all connected online booking channels. This allows your guests to make online reservations across the entire chain. Individual infrastructure for each hotel is thus not required.

Central marketing

Every guest, company and travel agency is listed only once in your entire hotel chain’s or group’s database. If you wish, you can even give all your hotels online access to all the information stored for a particular hotel. With total visibility into revenues, guest stays and reservations, your sales department can centrally plan and manage all its sales activities. You’ll have everything you need to implement central customer relationship management.

Central reporting

With protel MPE, any hotel in your chain can generate multi-property reports from the central database. These are essentially real-time reports, since there’s only one database and all the work is done online. Fine-grained access controls determine which properties can see which data. The Microsoft SQL database provides the best guarantee that external analytical tools will get the most out of your data. Built-in business intelligence functions thus allow you to translate information into informed action.

Hotel Apps for protel MPE

Hotel Software Extensions for protel MPE

Related protel hotel software

protel 24/7 Support
protel Consulting
protel Training

protel MPE Features

protel MPE Room Plan

Setting a standard isn’t easy. But we succeeded with the multifunctional room plan. In a flash, you can reserve rooms for individual travellers or entire groups, change bookings or move guests to different rooms. And protel SQL will automatically update all the details, including room status, billing and availability.

protel MPE Room Type Plan

With the active room type plan, you can closely track your occupancy situation, including available rooms, overbookings, allocations, options, waiting lists, percentage occupancy, et cetera. Simply drag and click to reserve your guests’ preferred room types. Even reserving groups across different types and time periods will become child’s play.

protel MPE Guest Profile

Each guest is unique, and the customizable guest profile is the perfect place to record what makes them unique. In addition to their address, reservation and revenue details, you can also keep track of guests’ personal preferences and requests. With each visit, you can get to know your guests better and have an ideal foundation for effective marketing.

protel MPE Navigator

Only one mouse click away: all the information and data entry features you need in your front office. The Navigator is protel’s main switchboard. From it, you have direct access to all the data associated with a particular guest. You can pull it up at any time? just right-click the guest’s name in any list, in the room plan or in one of many dialogs.

As a result, you get instant access to your guest’s personal data, reservation details, billing details and all the notes recording your guest’s special requests.

protel MPE Sales Enquiry

When customers try to book a hotel room, they expect fast, attentive service. With the sales enquiry, your staff can help your guests professionally and offer optimum rates. Press one key anywhere in the system, and you can activate the wizard for full-featured support with the reservation process.

protel MPE Rate Management

Room rates and availabilities are key criteria for your hotel’s business success – and the most important information for guests who wish to make a reservation over the internet or the phone. Use the rate management tool to specify a particular pricing strategy for your staff and guests – for individual days, weeks or even an entire year. It identifies your hotel’s current and expected occupancy, broken down by room category or individual room. This is the surest way to optimize your pricing.

Dynamic rate management is a great way to automatically optimize your average room rate. That’s why protel Rate Management enables you to set up strategies for each rate code and day.
In protel, you can assign rate codes at a fine degree of granularity – down to the individual day and room, if desired. protel will then automatically activate and deactivate rates depending on the strategy.

One application where rate management is absolutely essential is an internet booking engine that books rooms in real time. protel Rate Management sets the rate directly for whichever rooms the guests book online. And the internet rates rise and fall with demand as occupancy levels change.

In addition to rate availability, protel Rate Management also administers specified corporate rates at various levels. Likewise, rate availability restrictions can be overridden by properly authorized users.

protel MPE Reporting

protel SQL Front Office’s integrated reporting function provides for more insights into your business. Not only does it track key performance indicators on reservations, revenues, occupancy and average rates, but it also supports complex analytics such as period-specific analyses of market segments. Effortlessly import your data into Microsoft Excel for further manipulation as needed. Do you need to check up on your business while on the road? No problem! With nothing more than a web browser and an internet connection, you can retrieve your hotel’s data – any time, any place. The Microsoft SQL database provides the best guarantee that you can get the most out of your data with external analytical tools. Built-in business intelligence functions allow you to translate actionable information into informed action.

More functions

  • Deposit and accounts receivable management, reminders
  • Season and allocation management

protel MPE References

protel MPE References

Novum Hotels

20 hotels in Germany
Headquarters: Hamburg, Germany
Contact: David Etmenan, +49 408788 770

The Rocco Forte Collection

16 hotels worldwide
Headquarters: London, England
Contact: Emmanuel Clave, +44 20749360 20

ARCOTEL Hotels & Resorts GmbH

10 hotels in Germany, Austria and Croatia
Headquarters: Vienna, Austria
Contact: Nebosjsa Simic, T: +43 485 5000 28

Toga Hospitality

52 hotels in Australia, New Zealand and Europe
Medina Apartment Hotels, Vibe Hotels Australia, Travelodge Hotels & Adina Apartment Hotels
Headquarters: Ultimo, Australia
Contact person: Bruce Copland, +61 2935610 00

Qhotels Limited (Member of Leading Hotels of the World)

21 luxury hotels in England und Scottland
Headquarters: West Yorkshire, England
Contact: T: +44 113 2898989

Grecotel

20 hotels in Greece
Headquarters: Athens, Greece
Contact: Nikos Daskalantonakis, T: +30 210 3743600

Mövenpick Hotels & Resorts

51 hotels worldwide
Headquarters: Glattbrugg, Switzerland
Contact: Peter Pfohl, T: +41 448 284072

ROBINSON Hotels & Resorts

24 hotels and resorts worldwide
Headquarters: Hanover, Germany
Contact: Bernd Schindler, T: +49 511 9555859

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