protel Air
Web-based hotel management software (Software as a Service solution)

Tatjana Benkert Ka'ana Belize
Tatjana Benkert
Ka’ana Belize
San Ignacio, Belize
on: protel Air
As a small boutique resort, we found our ideal solution with protel Air. I was very skeptical at the beginning as I have never worked with a cloud based PMS before. But after seeing the Demo version and having the chance to get answers to all my questions I felt confident with the decision. The installation and configuration went smooth, even with the time difference, and now, after 3 month working with protel Air, I am glad I made this choice.
  • Hotel management in the cloud
  • Easy to adopt: Only requires an Internet browser
  • Versatile: Desktop and mobile version available (Windows, Mac OS iOS)
  • Flexible billing and contract period
  • Safe: Data protection and security guaranteed

See protel Air for yourself!

The concept behind protel Air: Using software via an Internet browser, instead of buying software and installing it in the hotel. The Cloud solution protel Air is a highly integrated and cost-effective hotel management system for hotels, who don’t want to take on the burden of maintaining their own technical infrastructure.

protel Air – Hotel management in the Cloud

protel Air - Active Desktop.
protel Air - Room Plan.
protel Air - Guest Profile.

Enjoy the benefits of outsourcing a secure property management system

protel Air is a web-based hotel management solution and a true Software as a Service (SaaS) application, which is hosted in a secure data center environment. SaaS solutions outsource the hardware, software and the data to the Internet “cloud” and open up completely new possibilities for the hotel industry’s IT management. protel Air is the perfect solution for all hoteliers who value flexibility, reliability and security without having to take care of it themselves.

  • Free of manual hardware and software installations, updates or maintenance
  • Guaranteed data protection and privacy
  • Low initial investment
  • Only Internet browser and connection are required (desktop and mobile)
  • Platform independent (Windows, Mac, Chrome OS, iOS or Android)
  • Highly scalable application, easily adjustable to increasing demands

Hotel App for protel Air

Related protel hotel software

protel 24/7 Support
protel Consulting
protel Training

protel Air Features

protel Air is a comprehensive hotel management solution that supports all areas of work at the front office. The broad spectrum of protel interfaces connects protel Air to other systems employed in your hotel such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness. And of course you will be able to use our mobile solutions and hotel apps for protel Air. Some highlights:

protel Air Active Desktop

Some questions are asked anew every day: Which guests are checking in today? Who is currently checked in? Who departs today? – protel Air immediately displays the information you need for your daily routine: The “active desktop” presents clearly structured lists of all important current data – by just a click of the mouse, you can start editing reservations and guest data.

protel Air Room Type Plan

Enter reservations independently from the room plan – easily done with protel Air Room type plan. You will be able to book several rooms for any number of guests in a single work step.

protel Air Room Plan

With the multifunctional room plan, you can quickly and easily reserve rooms for individuals or entire tour groups, change bookings as needed and access all guest information. And even a guest moving from one room to another isn’t additional work: You can just change the room of your guest in the interactive room plan and protel Air will automatically change all relevant details such as room status, invoicing and availability.

protel Air Guest Profile

Every guest is unique – With protel Air guest profiles you have all guest information and specific guest whishes at hand. The clearly structured tabs allow easy and fast access to address and contact data and provide the reservation and invoice history of each guest, including graphs displaying the revenue generated so far. Individual notes and keywords facilitate personal and individual guest service.

protel Air Reporting

We know your days are busy enough. That’s why protel Air comes with all the reports you need to keep track of your business. How many guests are staying at your hotel? What countries are they from? How many checked in today? How many checked out? What rooms still need to be cleaned? How high are your revenues, and what bills are still outstanding? protel Air answers all these questions in seconds.

protel Air Active Lists

Active lists ease the administration of reservations and guests. Sort by name, show or hide certain columns or use filters to define which information is to be displayed. The entries in the active lists take you to the dialogs, with which you can work with: Open a reservation or a guest profile, send out reservation confirmations or write an invoice.

protel Air Housekeeping

With protel Air you easily keep tabs on all of the hotel’s rooms. The housekeeping list shows you at a glance the status of each room and whether a room is “clean” or “out of order.” This way, arrivals can easily be assigned to cleaned rooms and departures to Housekeeping. Filter selections such as date, reservation or room status allow a clear overview.

More functions

  • Reservation inquiry (based on F11)
  • Management of optional reservations
  • Group reservations
  • Freely definable templates for reservations and invoices
  • Reporting with manager reports, statistics of nationalities
  • Marketing feature
  • Online booking via Web Booking Engine and protel IDS connect

protel Air Clients

protel Air clients

Appartementhaus “Zum Strandkorb”

18225 Ostseebad Kühlungsborn, Germany

Apartments Thommen

90461 Nürnberg, Germany

Dornweiler Hof

89257 Illertissen/Dornweiler, Germany


10969 Berlin, Germany

Gorki Apartments

10119 Berlin, Germany

Havelschloss Zehdenick

16792 Zehdenick, Germany

Hotel Landgasthaus Fischer

31555 Suthfeld, Germany

Hotel Norderriff

26465 Langeoog, Germany

OTA-Berlin Apartments & Hotel

10119 Berlin, Germany


10119 Berlin, Germany

Town Apartments Berlin

10777 Berlin, Germany

Villa Kisseleff

61348 Bad Homburg, Germany

Hotel Alpeniglu

6365 Kirchberg, Austria

Lederer’s Living in Kaprun

5710 Kaprun, Austria

White Lounge – Mayrhofner Bergbahnen

6290 Mayrhofen, Austria

Best Western Hotel Butterfly

3920 Zermatt, Switzerland

Hotel Engiadina

7551 Ftan, Switzerland

protel Air Updates

Stay up-to-date with protel Air

protel Air is a comprehensive hotel management solution that supports all working areas at the front desk. There is a wide range of functionalities to start with – and every new version offers even more important and exciting new functions.

Selected protel Air Highlights from the last Updates
protel Air Rate availability
protel Air rate availability

Be even more flexible with your pricing. The new protel Air pricing strategy now allows you to create early bird or long-stay rates.

protel Air Wake-up calls
protel Air Wake-up calls

A guest requests a wake-up call at 7:30 in the morning to get to his meeting on time? With the new wake-up call feature this is fast and easy: Prepare, manage and conduct wake-up calls.

protel Air Meal Plan
protel Air Meal Plan

Support your kitchen and service departments with valuable information. Create a comprehensive overview of all ordered meals for any given day. Helpful: Based on the booked rate, protel Air automatically generates your guests’ exact daily needs.

protel Air Payment Instructions
protel Air - Payment Instructions

The new Payment Inctructions module enables you to create an invoice exactly at guest’s option. The automatic redirection of charges to different invoices or a collective invoice facilitates the billing process especially when dealing with group or company reservations. By using such rules the invoices are already perfectly prepared for the check-out.

You would like to know more about protel Air?

Contact our Sales Team at the protel headquarters in Germany or an authorized protel partner in your area. They will be happy to present protel Air to you live at your screen and discuss with you which possibilities there are to improve your work processes with protel Air.

more information

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