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Using the hotel software, protel Messenger automatically sends messages not only within the hotel, but especially between the hotel and the guest. Be it emails or texts (SMS), be it time-controlled or triggered by certain events, the communication module brings hotel departments and guests closer together.
With the launch of protel Austria, protel hotelsoftware GmbH has highlighted its commitment to Austria. The German company, which has been a successful player on the Austrian market for many years, is building the foundations for even more on-the-spot customer service while paving the way for future expansion.
Hotel Verde, member of the Bon Hotels group, is the greenest hotel in Africa. The hotel is steadfast in upholding the principles of sustainability and, in doing so, is setting new standards for the continent’s hotel industry. The newly built hotel opened its doors in August.
The Falkensteiner Hotel Schladming is the first protel customer to use an entirely Cloud based telephone system. The experiences made during the testing phase have been absolutely positive. One point which has proven itself especially effective is the integration of telephony with the business processes.