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As customer needs and technologies develop, aspects such as internet accessibility are being perceived as increasingly important. The European Hotelstars classification criteria catalogue takes this insight into account. For hoteliers this development means both a challenge and a chance.
protel hotelsoftware, leading provider of information technology products for the hospitality industry, and Worldhotels have signed a globally valid cooperation agreement. Worldhotels has selected protel as an official provider of software solutions and related services.
protel hotelsoftware has developed an app for the guest designed to simplify the exchange of information. protel Voyager supplies some additional services for guests, supports the hotel’s upselling strategies, and informs the hotelier about offers that are particularly well-received by the guests.
The “Best Exhibitor Award” for the category “Travel Support & Media” crowned protel’s performance at the ITB 2014, in Berlin. For the German hotel software provider, the main trade-fair for the international tourism industry has once again provided the perfect setting to strike up conversations.