Hotel l’Arrivée in Dortmund opens with protel SPE
Right from the start, the l’Arrivee Hotel & Spa located in the green outskirts of Dortmund relies on protel SPE. Despite the stress of the grand opening, employees of the new hotel can count on protel hotel software to keep everything under control and all information right at hand. This primarily benefits the guests, who can thoroughly enjoy the expansive, park-like gardens, the spa and the two restaurants with their culinary delights.
protel hotelsoftware provides the perfect solution for the extensive service offered to guests by the l’Arrivee Hotel & Spa. The Spa Management Software used for the hotel’s 1000 m² Spa is seamlessly integrated into the protel hotel management system. This way all appointments, beauty and massage treatments as well as vouchers can easily be managed within protel. Front Office as well as Spa staff is simultaneously informed and can offer guests dedicated and personal service.
Originally built as a youth hostel and later used as an Olympia sports center accommodating professional racing cyclist, the building was extensively remodeled. Now the l’Arrivée Hotel & Spa offers 70 individual rooms with the utmost comfort and elegant design. “The hotel’s location is ideal. Despite excellent traffic connections, at the l’Arrivée guests can enjoy the peacefulness and tranquility of the surrounding forest,” says Katharina Gehle, Marketing and Sales Manager at l’Arrivée. Top athletes from around the world appreciate the l’Arrivée hospitality: Professional soccer players as well as the Chinese Table tennis World Championship team have stayed at the l’Arrivée in Dortmund.
The beautiful forest landscape, the grand Panorama Suite and the gourmet cuisine also make for the perfect wedding venue. With its multi-functional banquet facilities, the l’Arrivée is the ideal location for such events as well as for meetings or conferences. This is why in May this year the protel Strategy Workshop for the German, Austrian and Swiss protel partners was held at the l’Arrivée. The outstanding service and organization as well as the award-winning gourmet cuisine of the Vivre restaurant impressed all participants. Katharina Gehle is pleased: “We can focus our attention on delivering impeccable service because from the get-go we could rely on protel.”