By awarding a prize for the best app in the hotel industry for the 5th time this year, the Travel Industry Club has looked for a mobile service which provides the holiday and business traveler with information about their arrival and stay, provides additional information about the destination, and even accepts feedback. protel Voyager offers all of these functions and can also serve as a shop for room service or even function as a mobile key for the room. Each hotel decides individually which contents should be available for the guest before, during, and after their stay.
These comprehensible and useful application possibilities obviously convinced many users. The public online voting carried out by the Travel Industry Club in cooperation with the highly circulated weekly German newspaper, “Die Welt”, targeted the entire online audience. This diverse group of potential guests has voted for protel Voyager and put it in 3rd place out of a total of 13 mobile services; it is obvious that guest apps are as sought after as ever. protel’s director of product management, Christian Weis, is very pleased with the award. “For us, it is important that our users enjoy using our software. This award is a wonderful feedback and confirms our strive to continue developing applications that bring the guest and hotel closer together.”
The application is a practical tool for helping the guest to shape their hotel-stay while offering the hotelier a valuable tool aimed at customer loyalty. Whether the guest chats with the concierge, or books additional services, the app accompanies the guest like a personal butler who knows what the guest wants before he even has to ask for it. At the same time, the hotelier learns more about his guests and increase his revenues by tailoring offers to meet his guest’s wishes. protel Voyager is a win-win solution for everyone involved. The hotelier is glad to offer his guests a great app which contains the hotel’s corporate design and the guest is happy that he can use his smartphone to fulfill his wishes quickly and easily. The fact that so many users would like to use the app is a huge compliment; being acknowledged for offering one of the best travel apps in the industry, just puts the cherry on the cake for protel.
About the Travel Industry Club
The Travel Industry Club brings unites the “doers” and the “movers” of the entire travel industry - leisure and business travel. It is the first business club in which the deciders from all of the segments of the tourism industry are organized. In principle, the members are not the companies, but rather exclusively the heads behind the companies - airline managers, hoteliers, tourism directors, and representatives of the media. The independent business group founded in 2005, operates as a central networking platform for the informal exchange of ideas between the heads of the tourism industry.