Ovolo Hotels had been using legacy PMS for several years and identified the need to implement a new, scalable, centralised solution to drive strategic growth and revenue across the estate as they expand the Ovolo brand into the Australian market. Following a detailed evaluation by senior stakeholders and an initial installation at the iconic Ovolo Southside, Xn Hotel Systems was selected to implement protel Multi-Property Edition (MPE) in a total of eight properties across Hong Kong and Australia.

“This is an important project for Ovolo Hotels, which will provide us with a mission critical platform from which to implement our strategic growth plans”, stated Emily Wong, Director of Operations. “Protel MPE will equip our revenue, reservations and sales teams with the appropriate tools to provide our guests with the very best experience, drive efficiencies through the organisation and maximise revenue opportunities.”


Ovolo Hotels is an independent hospitality company, headquartered in Hong Kong, that own and operate a collection of individually designed lifestyle hotels and serviced apartments. Ovolo now runs seven hotels and serviced apartment properties in Hong Kong Island and West Kowloon and three hotels in Australia. With upcoming projects in Australia and others being considered across Asia, Ovolo is taking the brand to a larger, international audience.
> Learn more at the Ovolo website.

Xn Hotel Systems is a global technology services group specialising in the supply and support of highly scalable business applications and electronic booking services to the hotel industry. Market leading products and client-focused services provide hoteliers globally proven technology. Xn systems and services can be implemented either as component parts of an overall business solution, or as a total solution portfolio. Xn Hotel Systems is an official business partner of protel hotelsoftware, Germany.
> Learn more at the XN website.