jobs header

Are you passionate about hotels? So are we!

Cool jobs in the hotel software sector. Hotel experts and developers wanted!

The employees are what make protel so special. It's that perfect combination of passion, know-how, and geekiness that drives us to improve the way in which hotels work and communicate. We develop hotel software that is fun to use and can be enhanced and combined with various modules - the perfect solution for hotels of all sizes. Meeting our client's expectations and demands is our directive when creating solutions for everyday use at the hotel. protel has 20 years of business to look back on. Much has changed during the years, but one thing has remained carved in stone – our commitment and passion for creating the best hotel software.

Come and take part in shaping the future of hotel software!

The vacancies on this page are written in English. You can see all of our current vacancies (also in German) by clicking the following button:

Vacancies in support - don't miss a thing!

  • Global Security Officer Dortmund, Germany See more

    Are you a techy? Does working in a team of other techies excite you? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 14,000 hotels around the world. Be it for mobile check-in apps, internet booking engines, or for cloud hotel management software - protel will enable you to apply the technology stack you bring with you to promote your own ideas for innovations in the hotel sector, while introducing you to new areas every day. Apply now for the full time position of: 

    Global Security Officer 

    In the role of protel’s Global Security Officer you will be responsible for the company's security guidelines and will ensure the confidentiality, integrity, and availability of our data. You will be in charge of protecting our data and IT systems against internal and external attacks. Working closely together with the protel Management team, you will be coordinating the information security program to meet the company's objectives.  

    Your qualifications... 

    • Degree in computer sciences or IT relevant training | Lateral entry candidates must provide proof of practical experience.
    • Multiple years' experience as Security Officer or IT security
    • Sound knowledge of international standards and laws, such as ISO 27001, German IT Security Law, GDPR, PCI-DSS Level 1 and SSAE18
    • Relevant certifications (e.g. CEH, MCSE, CCNP, GSEC/GCIH/GCIA, CISSP, ECSS)
    • Experience in the area of IT risk management, IT compliance, and IT security
    • Analytic skills and distinct ability to solve problems
    • Open minded and self-confident team player with excellent communication skills
    • Excellent communicator at all levels of 

     

     

    What else do you need to bring...

    • Very good command of both spoken and written German and English
    • Responsibility for yourself, your actions, and your professional development
    • Inquisitiveness and pragmatism to select and implement an appropriate solution from a wide technical spectrum
    • The ability to make things happen, against the clock and all odds

     

     

    What to expect at protel...

    • Rewarding exchange of thoughts and ideas in a team of more than 60 protel software developers
    • The prospect of diving into various technological environments and testing new ones
    • Ties are out! T-shirts and hoodies welcome! 
    • Your personal training and growth are part of our corporate culture. 
    • Start each day with organic coffee specialties, free beverages, and fresh fruit. In the summer the ice-cream truck stops by.
    • Feelgood manager's feel good package: onboarding, corporate benefits program, team building activities, company parties, and much more...

  • UI / UX Designer Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    UI / UX Designer

    with a mix of skills to create a true user experience embraces our products that is useful, easy to use and beautifully designed. You will be working closely with the product owners and front-end developers of our agile product development teams. Together with them, you will promote exciting new design concepts for our web and mobile projects: from mockup, to final screen-design, through to development.

    Your responsibilities

    • Develop UI /UX strategy for all our protel products (Web, iOS, Android)
    • Create and establish design guidelines, best practices, and standards
    • Develop wireframes, story boards, and interactive prototypes based on the product manager's specifications
    • Present results and milestones to decision-making committees
    • Prepare, execute, and evaluate usability-tests

    Your qualifications

    • University degree in UI design or comparable qualification
    • Several years of work experience as a UX / UI Designer
    • Experience with designing web and mobile digital user interfaces
    • Experience with Adobe Creative Suite and UI/UX tools (of your choice)
    • Knowledge in prototyping software
    • Lots of imagination and creativity
    • Exciting and extensive portfolio of your past digital work underlining your know-how about usability, digital trends, and developments

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Mobile Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Mobile Solutions

    As a product manager protel Mobile Solutions you are responsible for protel's mobile products (iOS, Android, responsive web) - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and mobile development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyzes for mobile applications in the hospitality sector

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Project experience in the development of mobile applications (iOS, Android, responsive web) for hotel staff and guests
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Multi Hotel Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Multi Hotel Solutions

    As a product manager protel Multi Hotel Solutions you are responsible for protel's centralized hotel management services - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and software development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyses for multi property applications in the hospitality sector

     

     

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Experience in hospitality IT
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

     

     

    Your qualities and skills

    • Very good English and German skills (spoken and written)
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

     

     

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome!
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fair-trade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

  • Inbound Marketing Teamplayer Dortmund, Germany SEE MORE

    Are you an inbound digital marketer?

    If digital marketing is in your blood, we have various open positions based on your proven experience and enthusiasm: Online Marketing, Growth Hacking, Copywriting, Analytical Insights, Video Storytelling, Content Planning and Community Building - do you feel this is you?

    protel is an established global hotel software brand experiencing rapid growth in the B2B marketplace. These are very exciting times.  We are looking for motivated and talented individuals, who are ready to join our Inbound Marketing team here in Dortmund, Germany.

    You do not have to speak German at this time (we offer courses), but it would be a distinct advantage. Excellent verbal and written skills in English are a must.

    Can you see yourself working in the following teams?

     

    Team _Discovery

    Tasked primarily with discovering the story source(s) that make our customer base/protel world hot-to-trot, this behaviour-aware team discovers new trends, niches, channels and new audiences to reach out to. This qualified information is prepared and passed to the storytelling team. So, is Columbus your middle name?

     

    Team_Storytelling

    Crafting the basic human message of goodwill across all channels, this creative team builds out solid media; text, image, video, stagecraft and more. Working closely with the other teams ensures message effectiveness and consistency. Are you ready to enthrall and captivate?

     

    Team_Amplification

    Amplification is the controlled use of selected feedback to boost the original signal. Simple. Our scientists continually monitor the output and provide actionable insights based on desired behaviours for the discovery and storytelling teams. This is also where the media-spend and the website lives. Can you turn it up to eleven?

    If you feel your skills would make a serious contribution to our marketing effort, and you can demonstrate that you thrive in a learning, sharing and teaching environment, then please reach out by starting the short online assessment below.

    Lots of questions, I know. But once you've completed the assessment, we'll follow-up with the complete job description. I wish you every success!

    See you on  the inside!

Vacancies in development - don't miss a thing!

  • Global Security Officer Dortmund, Germany See more

    Are you a techy? Does working in a team of other techies excite you? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 14,000 hotels around the world. Be it for mobile check-in apps, internet booking engines, or for cloud hotel management software - protel will enable you to apply the technology stack you bring with you to promote your own ideas for innovations in the hotel sector, while introducing you to new areas every day. Apply now for the full time position of: 

    Global Security Officer 

    In the role of protel’s Global Security Officer you will be responsible for the company's security guidelines and will ensure the confidentiality, integrity, and availability of our data. You will be in charge of protecting our data and IT systems against internal and external attacks. Working closely together with the protel Management team, you will be coordinating the information security program to meet the company's objectives.  

    Your qualifications... 

    • Degree in computer sciences or IT relevant training | Lateral entry candidates must provide proof of practical experience.
    • Multiple years' experience as Security Officer or IT security
    • Sound knowledge of international standards and laws, such as ISO 27001, German IT Security Law, GDPR, PCI-DSS Level 1 and SSAE18
    • Relevant certifications (e.g. CEH, MCSE, CCNP, GSEC/GCIH/GCIA, CISSP, ECSS)
    • Experience in the area of IT risk management, IT compliance, and IT security
    • Analytic skills and distinct ability to solve problems
    • Open minded and self-confident team player with excellent communication skills
    • Excellent communicator at all levels of 

     

     

    What else do you need to bring...

    • Very good command of both spoken and written German and English
    • Responsibility for yourself, your actions, and your professional development
    • Inquisitiveness and pragmatism to select and implement an appropriate solution from a wide technical spectrum
    • The ability to make things happen, against the clock and all odds

     

     

    What to expect at protel...

    • Rewarding exchange of thoughts and ideas in a team of more than 60 protel software developers
    • The prospect of diving into various technological environments and testing new ones
    • Ties are out! T-shirts and hoodies welcome! 
    • Your personal training and growth are part of our corporate culture. 
    • Start each day with organic coffee specialties, free beverages, and fresh fruit. In the summer the ice-cream truck stops by.
    • Feelgood manager's feel good package: onboarding, corporate benefits program, team building activities, company parties, and much more...

  • UI / UX Designer Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    UI / UX Designer

    with a mix of skills to create a true user experience embraces our products that is useful, easy to use and beautifully designed. You will be working closely with the product owners and front-end developers of our agile product development teams. Together with them, you will promote exciting new design concepts for our web and mobile projects: from mockup, to final screen-design, through to development.

    Your responsibilities

    • Develop UI /UX strategy for all our protel products (Web, iOS, Android)
    • Create and establish design guidelines, best practices, and standards
    • Develop wireframes, story boards, and interactive prototypes based on the product manager's specifications
    • Present results and milestones to decision-making committees
    • Prepare, execute, and evaluate usability-tests

    Your qualifications

    • University degree in UI design or comparable qualification
    • Several years of work experience as a UX / UI Designer
    • Experience with designing web and mobile digital user interfaces
    • Experience with Adobe Creative Suite and UI/UX tools (of your choice)
    • Knowledge in prototyping software
    • Lots of imagination and creativity
    • Exciting and extensive portfolio of your past digital work underlining your know-how about usability, digital trends, and developments

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Mobile Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Mobile Solutions

    As a product manager protel Mobile Solutions you are responsible for protel's mobile products (iOS, Android, responsive web) - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and mobile development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyzes for mobile applications in the hospitality sector

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Project experience in the development of mobile applications (iOS, Android, responsive web) for hotel staff and guests
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Multi Hotel Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Multi Hotel Solutions

    As a product manager protel Multi Hotel Solutions you are responsible for protel's centralized hotel management services - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and software development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyses for multi property applications in the hospitality sector

     

     

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Experience in hospitality IT
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

     

     

    Your qualities and skills

    • Very good English and German skills (spoken and written)
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

     

     

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome!
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fair-trade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

  • Inbound Marketing Teamplayer Dortmund, Germany SEE MORE

    Are you an inbound digital marketer?

    If digital marketing is in your blood, we have various open positions based on your proven experience and enthusiasm: Online Marketing, Growth Hacking, Copywriting, Analytical Insights, Video Storytelling, Content Planning and Community Building - do you feel this is you?

    protel is an established global hotel software brand experiencing rapid growth in the B2B marketplace. These are very exciting times.  We are looking for motivated and talented individuals, who are ready to join our Inbound Marketing team here in Dortmund, Germany.

    You do not have to speak German at this time (we offer courses), but it would be a distinct advantage. Excellent verbal and written skills in English are a must.

    Can you see yourself working in the following teams?

     

    Team _Discovery

    Tasked primarily with discovering the story source(s) that make our customer base/protel world hot-to-trot, this behaviour-aware team discovers new trends, niches, channels and new audiences to reach out to. This qualified information is prepared and passed to the storytelling team. So, is Columbus your middle name?

     

    Team_Storytelling

    Crafting the basic human message of goodwill across all channels, this creative team builds out solid media; text, image, video, stagecraft and more. Working closely with the other teams ensures message effectiveness and consistency. Are you ready to enthrall and captivate?

     

    Team_Amplification

    Amplification is the controlled use of selected feedback to boost the original signal. Simple. Our scientists continually monitor the output and provide actionable insights based on desired behaviours for the discovery and storytelling teams. This is also where the media-spend and the website lives. Can you turn it up to eleven?

    If you feel your skills would make a serious contribution to our marketing effort, and you can demonstrate that you thrive in a learning, sharing and teaching environment, then please reach out by starting the short online assessment below.

    Lots of questions, I know. But once you've completed the assessment, we'll follow-up with the complete job description. I wish you every success!

    See you on  the inside!

Vacancies in product management - don't miss a thing!

  • Product Manager (m/f) Dortmung See more

    protel is one of the world's leading providers of hotel management software. Our technology and service solutions are developed at protel's headquarters in Dortmund, Germany and distributed through a global network of business partners. Our motto: Experience meets innovation. Our drive: We want the most efficient solution for our more than 14,000 customers worldwide. The result: Technology that's fun! Our products continue to set new standards in the hospitality industry - whether at the front office, in online sales, or with role-specific apps for managers or housekeeping. Do you feel like romping around in an exciting environment with like-minded people? Then send us your application for the following position:

     

    Product Manager (m/f)

    As product manager, you will be responsible for one of our protel products - for example in the areas of Cloud Solutions or Mobile apps. Your scope of responsibility ranges from the planning and coordination of development to market launch and handover to our support team. Even after the introduction phase, you remain the permanent contact person e.g., with regard to system updates or when introducing new features. You design new features and product versions based on the feedback of our customers and your own market observations. We use the Atlassian Stack (JIRA, Bitbucket, Confluence) and work with agile development methods.

     

    Your tasks are manifold

    • Design, planning and implementing new product versions and updates together with UI /UX designers and software development teams
    • Defining and preparing specifications and requirements for the product as well as conducting acceptance tests in JIRA, Hiptest, Confluence, etc.
    • Supporting team leader with roadmap planning and prioritization of tasks
    • Carrying out, collecting, and evaluating market and competitive analyses, customer and support feedback, as well as reviewing user behaviour in order to continuously develop and enhance our products
    • Presenting results and milestones to decision-making committees
    • Planning and implementing training courses for our business partners and internal support, documentation, and sales teams
    • Regular communication with development, support, documentation, and sales teams
    • Supporting the documentation team with the creation and maintenance of user documentation, tutorials, and user helps
    • Attending trade fairs and client meetings, as well as executing product presentations

     

    What you need to bring along besides dedication and fun in technology

    • A completed degree in the hotel or tourism industry or a comparable apprenticeship
    • Several years of professional experience in the hotel and tourism industry at the international level
    • Previous experience as a product manager gives you the edge, but is not a must
    • Fluent in spoken and written English
    • A high level of interest and very good understanding of information technologies and digitalization
    • Hands-on mentality, as well as a high degree of initiative and the ability to work independently in a structured manner
    • Very good analytical skills as well as a high level of visual imagination and creativity
    • Strong ability to communicate and work in a team,  as well as a good amount of self confidence and assertiveness
    • Willingness to travel (about 20% per year)

     

    What to expect at protel

    • A future-oriented company with flat hierarchies and open communication channels
    • Work in an open-minded, committed, and unique international team that never forgets to have fun
    • Total immersion into various technological fields and the possibility to always try out new things
    • The chance to get involved, be creative, and to actively shape our future
    • The opportunity to learn a great deal, to develop and grow personally
    • Flexible working hours      Hoodies instead of ties - come as you are!
    • A smooth start to the day with coffee specialties, free drinks, and fresh fruit
    • The feel-good package as part of our Feel-Good program (including onboarding, rehabilitation sports, company parties, corporate benefits, sporting team events, or the ice cream cart on hot summer days)
    • If you still have your occasional bad day, one of our 14 office dogs will certainly help cheer you up

     

     

  • Product Manager (m/f) Cloud Solutions “protel Air” Dortmund See more

    protel is one of the world's leading providers of hotel management software. Our technology and service solutions are developed at protel's headquarters in Dortmund, Germany and distributed through a global network of business partners. Our motto: Experience meets innovation. Our drive: We want the most efficient solution for our more than 14,000 customers worldwide. The result: Technology that's fun! Our products continue to set new standards in the hospitality industry - whether at the front office, in online sales, or with role-specific apps for managers or housekeeping. Do you feel like romping around in an exciting environment with like-minded people? Then send us your application for the following position:

    Product Manager (m/f) Cloud Solutions "protel Air"

     

    As Product Manager Single-Property, you are responsible for our cloud solution "protel Air".Your scope of responsibility ranges from the planning and coordination of development to market launch and handover to our support team. Even after the introduction phase, you remain the permanent contact person e.g., with regard to system updates or when introducing new features. You design new features and product versions based on the feedback of our customers and your own market observations. We use the Atlassian Stack (JIRA, Bitbucket, Confluence) and work with agile development methods.

     

    Your tasks are manifold

    • Design, planning, and implementing new product versions and updates together with UI /UX designers and software development teams
    • Defining and preparing specifications and requirements for the product as well as conducting acceptance tests in JIRA, Hiptest, Confluence, etc.
    • Supporting team leader with roadmap planning and prioritization of tasks
    • Carrying out, collecting, and evaluating market and competitive analyses, customer and support feedback as well as reviewing user behaviour in order to continuously develop and enhance our products
    • Presenting results and milestones to decision-making committees
    • Planning and implementing training courses for our business partners and internal support and sales teams
    • Regular communication with development, support, and sales teams
    • Supporting the creation and maintenance of user documentation, tutorials, and user helps
    • Attending trade fairs and client meetings, as well as executing product presentations

     

    What you need to bring along besides dedication and fun in technology

    • A completed degee in the hotel or tourism industry or a comparable apprenticeship
    • Several years of professional experience in the hotel and tourism industry at the international level
    • Previous experience as a product manager gives you the edge, but is not a must
    • Fluent in spoken and written English
    • A high level of interest and very good understanding of information technologies and digitalization
    • Ideally, you should have previous experience with Cloud products
    • Hands-on mentality, as well as a high degree of initiative and the ability to work independently in a structured manner
    • Very good analytical skills as well as a high level of visual imagination and creativity
    • Strong ability to communicate and work in a team,  as well as a good amount of self confidence and assertiveness
    • Willingness to tavel (about 20% per year)

     

    What to expect at protel

    • A future-oriented company with flat hierarchies and open communication channels
    • Work in an open-minded, committed, and unique international team that never forgets to have fun
    • Total immersion into various technological fields and the possibility to always try out new things
    • The chance to get involved, be creative, and to actively shape our future
    • The opportunity to learn a great deal and to develop and grow personally
    • Flexible working hours
    • Hoodies instead of ties - come as you are!
    • A smooth start to the day with coffee specialties, free drinks, and fresh fruit
    • The feel-good package as part of our Feel-Good program (including onboarding, rehabilitation sports, company parties, corporate benefits, sporting team events, or the ice cream cart on hot summer days)
    • If you still have your occasional bad day, one of our 14 office dogs will certainly help cheer you up

     

     

  • Product Manager (m/f) Multi-Property Dortmund See more

    protel is one of the world's leading providers of hotel management software. Our technology and service solutions are developed at protel's headquarters in Dortmund, Germany and distributed through a global network of business partners. Our motto: Experience meets innovation. Our drive: We want the most efficient solution for our more than 14,000 customers worldwide. The result: Technology that's fun! Our products continue to set new standards in the hospitality industry - whether at the front office, in online sales, or with role-specific apps for managers or housekeeping. Do you feel like romping around in an exciting environment with like-minded people? Then send us your application for the following position:

     

    Product Manager (m/f) Multi-Property

     

    As Product Manager Multi-Property, you are responsible for "protel Central", one of our cloud-based products. Your scope of responsibility ranges from the planning and coordination of development to market launch and handover to our support team. Even after the introduction phase, you remain the permanent contact person e.g., with regard to system updates or when introducing new features. You design new features and product versions based on the feedback of our customers and your own market observations. We use the Atlassian Stack (JIRA, Bitbucket, Confluence) and work with agile development methods.

     

    Your tasks are manifold

    • Design, planning, and implementing new product versions and updates together with UI /UX designers and software development teams
    • Defining and preparing specifications and requirements for the product as well as conducting acceptance tests in JIRA, Hiptest, Confluence, etc.
    • Supporting team leader with roadmap planning and prioritization of tasks
    • Carrying out, collecting, and evaluating market and competitive analyses, customer and support feedback as well as reviewing user behaviour in order to continuously develop and enhance our products
    • Presenting results and milestones to decision-making committees
    • Planning and implementing training courses for our business partners and internal support and sales teams
    • Regular communication with development, support, and sales teams
    • Supporting the creation and maintenance of user documentation, tutorials, and user helps
    • Attending trade fairs and client meetings, as well as executing product presentations

     

    What you need to bring along besides dedication and fun in technology

    • A completed degee in the hotel or tourism industry or a comparable apprenticeship
    • Several years of professional experience in the hotel and tourism industry at the international level      Previous experience as a product manager gives you the edge, but is not a must
    • Fluent in spoken and written English
    • A high level of interest and very good understanding of information technologies and digitalization
    • Ideally you should have experience with projects for multi-property products
    • Hands-on mentality, as well as a high degree of initiative and the ability to work independently in a structured manner
    • Very good analytical skills as well as a high level of visual imagination and creativity
    • Strong ability to communicate and work in a team, as well as a good amount of self confidence and assertiveness
    • Willingness to tavel (about 20% per year)

     

    What to expect at protel

    • A future-oriented company with flat hierarchies and open communication channels
    • Work in an open-minded, committed, and unique international team that never forgets to have fun
    • Total immersion into various technological fields and the possibility to always try out new things
    • The chance to get involved, be creative, and to actively shape our future
    • The opportunity to learn a great deal, to develop and grow personally
    • Flexible working hours      Hoodies instead of ties - come as you are!
    • A smooth start to the day with coffee specialties, free drinks, and fresh fruit
    • The feel-good package as part of our Feel-Good program (including onboarding, rehabilitation sports, company parties, corporate benefits, sporting team events, or the ice cream cart on hot summer days)
    • If you still have your occasional bad day, one of our 14 office dogs will certainly help cheer you up!

     

     

  • UI/UX Designer (m/f) Hotel Management Software Dortmund See more

    protel is one of the world's leading providers of hotel management software. Our technology and service solutions are developed at protel's headquarters in Dortmund, Germany and distributed through a global network of business partners. Our motto: Experience meets innovation. Our drive: We want the most efficient solution for our more than 14,000 customers worldwide. The result: Technology that's fun! Our products continue to set new standards in the hospitality industry - whether at the front office, in online sales, or with role-specific apps for managers or housekeeping. Do you feel like romping around in an exciting environment with like-minded people? Then send us your application for the following position

     

    UI/UX Designer (m/f) Hotel Management Software

     

    As UI/UX designer, you use your skills to develop real user experiences for our hotel management that is easy to use and have a timeless look and feel. You work closely with the product owners and developers in our agile product development teams. Together, they implement their design concepts for our web and mobile projects - from the creation of the initial concept sketches and prototypes down to the final visual design.

     

    Your tasks are manifold

    • Responsibility for the entire UI/UX solutions for our hotel management products (mobile, desktop and app)
    • Independent design and conception of user-friendly interfaces in permanenant cooperation with product managers and developers
    • Ongoing optimization of products, also throiugh observation of market and industry trends
    • Creation of design guidelines for all products and monitoring of the quality of frontend development
    • Creation of wireframes and prototypes for new products and features
    • Development and implementation of concepts with regard to user guidance, interaction behavior, and visual design

     

    What you need to bring along besides dedication and fun in technology

    • A completed degree in Media Information Technology, Information Design, Usability Engineering, User Experience, Interface Design, or comparable qualifications
    • 3 years professional experience as UI/UX designer with focus on software products and mobile apps
    • Confident use of common current design and prototyping tools (e.g., Adobe CC Illustrator Sketch, Adobe XD)
    • Basic knowledge and understanding of HTML and CSS (you don't need to develop)
    • Experience in visual design (e.g., typography, color theory, composition, iconography)
    • First points of contact with agile work and sound understanding of software development are an advantage
    • Hands-on mentality, creativity, and innovative strength characterize you
    • Strong ability to communicate and work in a team, as well as a good amount of self confidence and assertiveness

     

    What to expect at protel

    • A future-oriented company with flat hierarchies and open communication channels
    • Work in an open-minded, committed, and unique international team that never forgets to have fun
    • Total immersion into various technological fields and the possibility to always try out new things
    • The chance to get involved, be creative, and to actively shape our future
    • The opportunity to learn a great deal and to develop and grow personally
    • Flexible working hours
    • Hoodies instead of ties - come as you are!
    • A smooth start to the day with coffee specialties, free drinks, and fresh fruit
    • The feel-good package as part of our Feel-Good program (including onboarding, rehabilitation sports, company parties, corporate benefits, sporting team events, or the ice cream cart on hot summer days)
    • If you still have your occasional bad day, one of our 14 office dogs will certainly help cheer you up!

     

     

Vacancies in marketing - don't miss a thing!

  • Inbound Marketing Teamplayer Dortmund, Germany SEE MORE

    Are you an inbound digital marketer?

    If digital marketing is in your blood, we have various open positions based on your proven experience and enthusiasm: Online Marketing, Growth Hacking, Copywriting, Analytical Insights, Video Storytelling, Content Planning and Community Building - do you feel this is you?

    protel is an established global hotel software brand experiencing rapid growth in the B2B marketplace. These are very exciting times.  We are looking for motivated and talented individuals, who are ready to join our Inbound Marketing team here in Dortmund, Germany.

    You do not have to speak German at this time (we offer courses), but it would be a distinct advantage. Excellent verbal and written skills in English are a must.

    Can you see yourself working in the following teams?

     

    Team _Discovery

    Tasked primarily with discovering the story source(s) that make our customer base/protel world hot-to-trot, this behaviour-aware team discovers new trends, niches, channels and new audiences to reach out to. This qualified information is prepared and passed to the storytelling team. So, is Columbus your middle name?

     

    Team_Storytelling

    Crafting the basic human message of goodwill across all channels, this creative team builds out solid media; text, image, video, stagecraft and more. Working closely with the other teams ensures message effectiveness and consistency. Are you ready to enthrall and captivate?

     

    Team_Amplification

    Amplification is the controlled use of selected feedback to boost the original signal. Simple. Our scientists continually monitor the output and provide actionable insights based on desired behaviours for the discovery and storytelling teams. This is also where the media-spend and the website lives. Can you turn it up to eleven?

    If you feel your skills would make a serious contribution to our marketing effort, and you can demonstrate that you thrive in a learning, sharing and teaching environment, then please reach out by starting the short online assessment below.

    Lots of questions, I know. But once you've completed the assessment, we'll follow-up with the complete job description. I wish you every success!

    See you on  the inside!

  • Marketing Teamplayer Dortmund See more

    Sorry, we are not looking specifically for anyone at this moment. However, you may inspire us with your unsolicited application at any time.

Vacancies in sales - don't miss a thing!

  • Global Security Officer Dortmund, Germany See more

    Are you a techy? Does working in a team of other techies excite you? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 14,000 hotels around the world. Be it for mobile check-in apps, internet booking engines, or for cloud hotel management software - protel will enable you to apply the technology stack you bring with you to promote your own ideas for innovations in the hotel sector, while introducing you to new areas every day. Apply now for the full time position of: 

    Global Security Officer 

    In the role of protel’s Global Security Officer you will be responsible for the company's security guidelines and will ensure the confidentiality, integrity, and availability of our data. You will be in charge of protecting our data and IT systems against internal and external attacks. Working closely together with the protel Management team, you will be coordinating the information security program to meet the company's objectives.  

    Your qualifications... 

    • Degree in computer sciences or IT relevant training | Lateral entry candidates must provide proof of practical experience.
    • Multiple years' experience as Security Officer or IT security
    • Sound knowledge of international standards and laws, such as ISO 27001, German IT Security Law, GDPR, PCI-DSS Level 1 and SSAE18
    • Relevant certifications (e.g. CEH, MCSE, CCNP, GSEC/GCIH/GCIA, CISSP, ECSS)
    • Experience in the area of IT risk management, IT compliance, and IT security
    • Analytic skills and distinct ability to solve problems
    • Open minded and self-confident team player with excellent communication skills
    • Excellent communicator at all levels of 

     

     

    What else do you need to bring...

    • Very good command of both spoken and written German and English
    • Responsibility for yourself, your actions, and your professional development
    • Inquisitiveness and pragmatism to select and implement an appropriate solution from a wide technical spectrum
    • The ability to make things happen, against the clock and all odds

     

     

    What to expect at protel...

    • Rewarding exchange of thoughts and ideas in a team of more than 60 protel software developers
    • The prospect of diving into various technological environments and testing new ones
    • Ties are out! T-shirts and hoodies welcome! 
    • Your personal training and growth are part of our corporate culture. 
    • Start each day with organic coffee specialties, free beverages, and fresh fruit. In the summer the ice-cream truck stops by.
    • Feelgood manager's feel good package: onboarding, corporate benefits program, team building activities, company parties, and much more...

  • UI / UX Designer Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    UI / UX Designer

    with a mix of skills to create a true user experience embraces our products that is useful, easy to use and beautifully designed. You will be working closely with the product owners and front-end developers of our agile product development teams. Together with them, you will promote exciting new design concepts for our web and mobile projects: from mockup, to final screen-design, through to development.

    Your responsibilities

    • Develop UI /UX strategy for all our protel products (Web, iOS, Android)
    • Create and establish design guidelines, best practices, and standards
    • Develop wireframes, story boards, and interactive prototypes based on the product manager's specifications
    • Present results and milestones to decision-making committees
    • Prepare, execute, and evaluate usability-tests

    Your qualifications

    • University degree in UI design or comparable qualification
    • Several years of work experience as a UX / UI Designer
    • Experience with designing web and mobile digital user interfaces
    • Experience with Adobe Creative Suite and UI/UX tools (of your choice)
    • Knowledge in prototyping software
    • Lots of imagination and creativity
    • Exciting and extensive portfolio of your past digital work underlining your know-how about usability, digital trends, and developments

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Mobile Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Mobile Solutions

    As a product manager protel Mobile Solutions you are responsible for protel's mobile products (iOS, Android, responsive web) - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and mobile development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyzes for mobile applications in the hospitality sector

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Project experience in the development of mobile applications (iOS, Android, responsive web) for hotel staff and guests
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Multi Hotel Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Multi Hotel Solutions

    As a product manager protel Multi Hotel Solutions you are responsible for protel's centralized hotel management services - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and software development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyses for multi property applications in the hospitality sector

     

     

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Experience in hospitality IT
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

     

     

    Your qualities and skills

    • Very good English and German skills (spoken and written)
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

     

     

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome!
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fair-trade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

  • Inbound Marketing Teamplayer Dortmund, Germany SEE MORE

    Are you an inbound digital marketer?

    If digital marketing is in your blood, we have various open positions based on your proven experience and enthusiasm: Online Marketing, Growth Hacking, Copywriting, Analytical Insights, Video Storytelling, Content Planning and Community Building - do you feel this is you?

    protel is an established global hotel software brand experiencing rapid growth in the B2B marketplace. These are very exciting times.  We are looking for motivated and talented individuals, who are ready to join our Inbound Marketing team here in Dortmund, Germany.

    You do not have to speak German at this time (we offer courses), but it would be a distinct advantage. Excellent verbal and written skills in English are a must.

    Can you see yourself working in the following teams?

     

    Team _Discovery

    Tasked primarily with discovering the story source(s) that make our customer base/protel world hot-to-trot, this behaviour-aware team discovers new trends, niches, channels and new audiences to reach out to. This qualified information is prepared and passed to the storytelling team. So, is Columbus your middle name?

     

    Team_Storytelling

    Crafting the basic human message of goodwill across all channels, this creative team builds out solid media; text, image, video, stagecraft and more. Working closely with the other teams ensures message effectiveness and consistency. Are you ready to enthrall and captivate?

     

    Team_Amplification

    Amplification is the controlled use of selected feedback to boost the original signal. Simple. Our scientists continually monitor the output and provide actionable insights based on desired behaviours for the discovery and storytelling teams. This is also where the media-spend and the website lives. Can you turn it up to eleven?

    If you feel your skills would make a serious contribution to our marketing effort, and you can demonstrate that you thrive in a learning, sharing and teaching environment, then please reach out by starting the short online assessment below.

    Lots of questions, I know. But once you've completed the assessment, we'll follow-up with the complete job description. I wish you every success!

    See you on  the inside!

  • Sales Representative (m/w) – Hotelmanagementsoftware Wien Mehr hierzu

    protel ist einer der weltweit führenden Anbieter im Bereich Hotelmanagement-Software. Unsere Technologie- und Servicelösungen werden in der protel-Zentrale in Dortmund entwickelt und von hier aus und über ein globales Händlernetzwerk vertrieben. Unser Motto: Erfahrung trifft Innovation. Unser Antrieb: Wir wollen die effizienteste Lösung für unsere mehr als 14.000 Kunden weltweit. Das Ergebnis: Technik, die Spaß macht! Mit unseren Produkten setzen wir in der Hospitality-Branche immer wieder neue Maßstäbe - ob am Front Office, beim Online-Vertrieb oder mit rollenspezifischen Apps für Manager oder Housekeeping. Du willst Dich in einem spannenden Umfeld mit Gleichgesinnten tummeln? Dann bewirb Dich jetzt in Wien als  

     

    Sales Representative (m/w) - Hotelmanagementsoftware  

     

    Die Aufgaben, die auf Dich warten, sind vielfältig

    • Beratung und Durchführung von Produktpräsentationen für unsere Neu- und Bestandskunden
    • Verantwortliche Übernahme aller Vertriebsphasen von der Lead-Generierung bis zum erfolgreichen Abschluss
    • Erstellen von Angeboten, Angebotsverfolgung und die interne weitere Bearbeitung nach Auftragserteilung Ansprechpartner bei Kundenanfragen zu Angeboten, Verträgen und Produkten
    • Pflege unserer internen Vertriebsorganisation und administrative Umsetzung von Optimierungsprozessen
    • Schnittstelle zu den anderen Fachbereichen und unseren Vertriebspartnern
    • Eigenständige Terminplanung in Abstimmung mit der Vertriebsleitung
    • Unterstützung bei branchenspezifischen Events, Messen und Marketingaktivitäten

     

    Was Du neben Hingabe und Spaß an Technologie mitbringen solltest

    • Du bist Teamplayer mit Leib und Seele - Geben und Nehmen sind selbstverständlich für Dich, aber Du kannst Dich auch alleine durchbeißen
    • Vertriebserfahrung in den Bereichen Hotel-IT / Hotellerie / Tourismus
    • Erfolgreich abgeschlossene Ausbildung in der Hotellerie oder Tourismusbranche von Vorteil
    • Sehr gute Produktkenntnisse im Bereich Hotelmanagementsoftware
    • Kommunikationsfähigkeit, Verhandlungsgeschick und Organisationstalent
    • Eigenantrieb, Kreativität und Engagement runden deine Fähigkeiten ab
    • Sichere Kenntnisse der deutschen und der englischen Sprache
    • Führerschein der Klasse B

     

    Was Dich bei protel erwartet

    • Ein zukunftsorientiertes Unternehmen mit flachen Hierarchien und offenen Kommunikationswegen
    • Arbeit in einem aufgeschlossenen, engagierten und einzigartig internationalen Team, das nie den Spaß aus den Augen verliert
    • Die Perspektive, in verschiedene Technologiewelten einzutauchen und immer wieder Neues ausprobieren zu können
    • Die Chance sich einzubringen, mit- und querzudenken und so unsere Zukunft aktiv mitzugestalten
    • Die Möglichkeit viel zu lernen, sich persönlich weiterzuentwickeln und zu wachsen
    • Geregelte Arbeitszeiten
    • Hoodies statt Krawatten - come as you are!
    • Ein smoother Start in den Tag mit Kaffeespezialitäten, freien Getränken und täglich frischem Obst
    • Das Wohlfühl-Paket im Rahmen unseres Feelgood-Programms (u. a. Onboarding, Firmen-Partys, Corporate Benefits, sportliche Team Events oder Eis im Sommer)

     

     

More vacancies

  • Global Security Officer Dortmund, Germany See more

    Are you a techy? Does working in a team of other techies excite you? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 14,000 hotels around the world. Be it for mobile check-in apps, internet booking engines, or for cloud hotel management software - protel will enable you to apply the technology stack you bring with you to promote your own ideas for innovations in the hotel sector, while introducing you to new areas every day. Apply now for the full time position of: 

    Global Security Officer 

    In the role of protel’s Global Security Officer you will be responsible for the company's security guidelines and will ensure the confidentiality, integrity, and availability of our data. You will be in charge of protecting our data and IT systems against internal and external attacks. Working closely together with the protel Management team, you will be coordinating the information security program to meet the company's objectives.  

    Your qualifications... 

    • Degree in computer sciences or IT relevant training | Lateral entry candidates must provide proof of practical experience.
    • Multiple years' experience as Security Officer or IT security
    • Sound knowledge of international standards and laws, such as ISO 27001, German IT Security Law, GDPR, PCI-DSS Level 1 and SSAE18
    • Relevant certifications (e.g. CEH, MCSE, CCNP, GSEC/GCIH/GCIA, CISSP, ECSS)
    • Experience in the area of IT risk management, IT compliance, and IT security
    • Analytic skills and distinct ability to solve problems
    • Open minded and self-confident team player with excellent communication skills
    • Excellent communicator at all levels of 

     

     

    What else do you need to bring...

    • Very good command of both spoken and written German and English
    • Responsibility for yourself, your actions, and your professional development
    • Inquisitiveness and pragmatism to select and implement an appropriate solution from a wide technical spectrum
    • The ability to make things happen, against the clock and all odds

     

     

    What to expect at protel...

    • Rewarding exchange of thoughts and ideas in a team of more than 60 protel software developers
    • The prospect of diving into various technological environments and testing new ones
    • Ties are out! T-shirts and hoodies welcome! 
    • Your personal training and growth are part of our corporate culture. 
    • Start each day with organic coffee specialties, free beverages, and fresh fruit. In the summer the ice-cream truck stops by.
    • Feelgood manager's feel good package: onboarding, corporate benefits program, team building activities, company parties, and much more...

  • UI / UX Designer Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    UI / UX Designer

    with a mix of skills to create a true user experience embraces our products that is useful, easy to use and beautifully designed. You will be working closely with the product owners and front-end developers of our agile product development teams. Together with them, you will promote exciting new design concepts for our web and mobile projects: from mockup, to final screen-design, through to development.

    Your responsibilities

    • Develop UI /UX strategy for all our protel products (Web, iOS, Android)
    • Create and establish design guidelines, best practices, and standards
    • Develop wireframes, story boards, and interactive prototypes based on the product manager's specifications
    • Present results and milestones to decision-making committees
    • Prepare, execute, and evaluate usability-tests

    Your qualifications

    • University degree in UI design or comparable qualification
    • Several years of work experience as a UX / UI Designer
    • Experience with designing web and mobile digital user interfaces
    • Experience with Adobe Creative Suite and UI/UX tools (of your choice)
    • Knowledge in prototyping software
    • Lots of imagination and creativity
    • Exciting and extensive portfolio of your past digital work underlining your know-how about usability, digital trends, and developments

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Mobile Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Mobile Solutions

    As a product manager protel Mobile Solutions you are responsible for protel's mobile products (iOS, Android, responsive web) - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and mobile development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyzes for mobile applications in the hospitality sector

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Project experience in the development of mobile applications (iOS, Android, responsive web) for hotel staff and guests
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

    Your qualities and skills

    • Very good English skills (spoken and written) with additional German skills (spoken and written) seen as a plus
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fairtrade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

     

     

  • Product Manager: protel Multi Hotel Solutions Dortmund, Germany See more

    Are you a techy eager to unleash your ideas in an exciting work environment? Then protel is just the place for you! Join us in developing the best and most efficient property management solutions for more than 11,000 hotels around the world. Whether apps for mobile check-ins, internet booking engines, or cloud management software, help improve innovations for the hotel industry with your know-how and your willingness to learn new things on a daily basis. The development team at our protel headquarters in Dortmund, Germany is looking for a full-time

    Product Manager protel Multi Hotel Solutions

    As a product manager protel Multi Hotel Solutions you are responsible for protel's centralized hotel management services - from planning, through development to market launch and support through our customer service teams. On the basis of your market observations and the feedback from our customers, you are designing new features and product versions, planning and supervising implementation and ensuring a smooth market launch.

    Your responsibilities

    • Design, planning and implementation of new product versions together with UI / UX designers and software development teams
    • Development preparatory specification of requirements and acceptance tests in JIRA and Confluence
    • Presentation of ideas, results and milestones in decision-making committees
    • Training of our sales partners, internal support and sales teams
    • Accompanying marketing measures
    • Implementation and evaluation of market and competition analyses for multi property applications in the hospitality sector

     

     

    Your qualifications

    • A graduate degree in hotel industry / tourism or a comparable education
    • Multi-year and international professional experience in the hotel or tourism industry
    • High affinity and very good understanding of information technology and digitization
    • Experience in hospitality IT
    • Hands-on mentality and team spirit as well as a goal-oriented and self-responsible way of working
    • Very good analytical and communicative skills, as well as a high degree of visual imagination and creativity

     

     

    Your qualities and skills

    • Very good English and German skills (spoken and written)
    • Excellent organizational and communication skills
    • The will to make changes and to advocate decisions outside the team
    • Your competence enables you to effectively integrate the abilities of your colleagues.
    • Striving for quality comes naturally to you.

     

     

    What to expect at protel

    • A corporate environment that promotes independent work, freedom to make your own decisions
    • Work in agile project teams consisting of more than 60 technically experienced and dedicated developers
    • Your personal training and growth are part of our corporate culture.
    • Who wants ties? T-shirts and hoodies welcome!
    • On each floor, you will find a kitchenette with: refrigerator, fully automatic Jura coffee machine, organic milk and fair-trade coffee, electric kettle, apple juice and mineral water, water dispenser
    • Football betting rounds, free-time activities such as indoor-soccer, paintball, movie nights, team events...

  • Inbound Marketing Teamplayer Dortmund, Germany SEE MORE

    Are you an inbound digital marketer?

    If digital marketing is in your blood, we have various open positions based on your proven experience and enthusiasm: Online Marketing, Growth Hacking, Copywriting, Analytical Insights, Video Storytelling, Content Planning and Community Building - do you feel this is you?

    protel is an established global hotel software brand experiencing rapid growth in the B2B marketplace. These are very exciting times.  We are looking for motivated and talented individuals, who are ready to join our Inbound Marketing team here in Dortmund, Germany.

    You do not have to speak German at this time (we offer courses), but it would be a distinct advantage. Excellent verbal and written skills in English are a must.

    Can you see yourself working in the following teams?

     

    Team _Discovery

    Tasked primarily with discovering the story source(s) that make our customer base/protel world hot-to-trot, this behaviour-aware team discovers new trends, niches, channels and new audiences to reach out to. This qualified information is prepared and passed to the storytelling team. So, is Columbus your middle name?

     

    Team_Storytelling

    Crafting the basic human message of goodwill across all channels, this creative team builds out solid media; text, image, video, stagecraft and more. Working closely with the other teams ensures message effectiveness and consistency. Are you ready to enthrall and captivate?

     

    Team_Amplification

    Amplification is the controlled use of selected feedback to boost the original signal. Simple. Our scientists continually monitor the output and provide actionable insights based on desired behaviours for the discovery and storytelling teams. This is also where the media-spend and the website lives. Can you turn it up to eleven?

    If you feel your skills would make a serious contribution to our marketing effort, and you can demonstrate that you thrive in a learning, sharing and teaching environment, then please reach out by starting the short online assessment below.

    Lots of questions, I know. But once you've completed the assessment, we'll follow-up with the complete job description. I wish you every success!

    See you on  the inside!